Wireless mouse not working

Bug #1893478 reported by Julien
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xorg-server (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

This might be link to gdm3
Running Ubuntu 20.04.1
Wireless mouse stop working after fresh install of Ubuntu 20.04 and after upgrade to 20.04 on another computer.

The usb dongle is detected according to lsusb
Bus 001 Device 023: ID 062a:4101 MosArt Semiconductor Corp. Wireless Keyboard/Mouse

When booting if I select recovery mode and then choose resume, everything works fine for this session, but as soon as I reboot then mouse stop working again.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: gdm3 3.34.1-1ubuntu1
ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44
Uname: Linux 5.4.0-42-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.8
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Fri Aug 28 15:30:34 2020
InstallationDate: Installed on 2020-05-15 (105 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Beta amd64 (20200402)
SourcePackage: gdm3
UpgradeStatus: No upgrade log present (probably fresh install)
mtime.conffile..etc.gdm3.custom.conf: 2020-08-28T11:40:26.503109

Revision history for this message
Julien (martinjuju) wrote :
affects: ubuntu → gdm3 (Ubuntu)
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

When the mouse is *not* working please run:

  lsusb > lsusb.txt
  journalctl -b0 > journal.txt

and then attach the resulting text files here.

affects: gdm3 (Ubuntu) → xorg-server (Ubuntu)
Changed in xorg-server (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for xorg-server (Ubuntu) because there has been no activity for 60 days.]

Changed in xorg-server (Ubuntu):
status: Incomplete → Expired
Revision history for this message
lesar (leonardo-saracini) wrote :

Me too have problem:
I'm on Ubuntu 20.04 64bit on rpi4 8GB usb boot
I'm writing using a normal Logitec mouse because the wireless MOSART mouse not work.

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

This bug is closed. Please open a new bug about your issue.

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