Sizing issue on Startup

Bug #1892979 reported by Adrian Barbuio
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
xorg (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Hello, I recently put together a new PC and installed a fresh Ubuntu 20.04. Immediately I noticed that, on startup, there was a flashing cursor and the decryption password screen was unusually large, but the login screen and desktop GUI was fine, so I thought nothing of it. With a recent update, the decryption password screen and the login screen are now both sized improperly and the text on the GUI is abnormally sized. I have included an image of the GUI with the bug apparent. If I toggle the 'large text' in universal access on then off, the problem resolves, but this is a hassle and happens every startup. I did have issues with the display driver for the GPU on installation and this may be a contributor but I am not sure and I am also not sure where to begin in troubleshooting this problem. Any help would be greatly appreciated.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: xorg 1:7.7+19ubuntu14
ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44
Uname: Linux 5.4.0-42-generic x86_64
NonfreeKernelModules: wl nvidia_modeset nvidia
.proc.driver.nvidia.gpus.0000.01.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/0000:01:00.0'
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.suspend: suspend hibernate resume
.proc.driver.nvidia.suspend_depth: default modeset uvm
.proc.driver.nvidia.version:
 NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.100 Fri May 29 08:45:51 UTC 2020
 GCC version:
ApportVersion: 2.20.11-0ubuntu27.8
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: skip
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Wed Aug 26 14:15:32 2020
DistUpgraded: Fresh install
DistroCodename: focal
DistroVariant: ubuntu
DkmsStatus:
 bcmwl, 6.30.223.271+bdcom, 5.4.0-26-generic, x86_64: installed
 bcmwl, 6.30.223.271+bdcom, 5.4.0-42-generic, x86_64: installed
 nvidia, 440.100, 5.4.0-42-generic, x86_64: installed (WARNING! Diff between built and installed module!) (WARNING! Diff between built and installed module!) (WARNING! Diff between built and installed module!)
ExtraDebuggingInterest: Yes
GraphicsCard:
 NVIDIA Corporation TU117 [GeForce GTX 1650] [10de:1f82] (rev a1) (prog-if 00 [VGA controller])
   Subsystem: Micro-Star International Co., Ltd. [MSI] TU117 [GeForce GTX 1650] [1462:8d92]
InstallationDate: Installed on 2020-07-28 (28 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 004: ID c0f4:05c0 SZH usb keyboard
 Bus 001 Device 003: ID 0000:0538 USB OPTICAL MOUSE
 Bus 001 Device 002: ID 0a12:0001 Cambridge Silicon Radio, Ltd Bluetooth Dongle (HCI mode)
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Gigabyte Technology Co., Ltd. B365M D3H
ProcEnviron:
 LANGUAGE=en_AU:en
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_AU.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-42-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/13/2019
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F2
dmi.board.asset.tag: Default string
dmi.board.name: B365M D3H-CF
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF2:bd08/13/2019:svnGigabyteTechnologyCo.,Ltd.:pnB365MD3H:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnB365MD3H-CF:rvrx.x:cvnDefaultstring:ct3:cvrDefaultstring:
dmi.product.family: Default string
dmi.product.name: B365M D3H
dmi.product.sku: Default string
dmi.product.version: Default string
dmi.sys.vendor: Gigabyte Technology Co., Ltd.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.101-2
version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.8-0ubuntu1~20.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx 20.0.8-0ubuntu1~20.04.1
version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1

Revision history for this message
Adrian Barbuio (oiubrab) wrote :
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 1892521, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Feel free to continue to report any other bugs you may find.

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in xorg (Ubuntu):
status: New → Confirmed
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