Touchpad not recognized

Bug #1892661 reported by Taharat Amin
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Incomplete
Undecided
Unassigned

Bug Description

I recently installed Ubuntu in my Lenovo ideapad slim 3i. After I installed it the touchpad was not recognized by the os.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.4.0-42-generic 5.4.0-42.46
ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44
Uname: Linux 5.4.0-42-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.8
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: taharat 1410 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Mon Aug 24 08:42:06 2020
InstallationDate: Installed on 2020-08-24 (0 days ago)
InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 003: ID 413c:301a Dell Computer Corp. Dell MS116 USB Optical Mouse
 Bus 001 Device 002: ID 5986:1135 Acer, Inc Integrated Camera
 Bus 001 Device 004: ID 8087:0aaa Intel Corp.
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: LENOVO 81WE
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-42-generic root=UUID=9edab544-d4e3-4aeb-9e65-479dc69570fe ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-5.4.0-42-generic N/A
 linux-backports-modules-5.4.0-42-generic N/A
 linux-firmware 1.187.2
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/06/2020
dmi.bios.vendor: LENOVO
dmi.bios.version: EMCN13WW
dmi.board.asset.tag: NO Asset Tag
dmi.board.name: LNVNB161216
dmi.board.vendor: LENOVO
dmi.board.version: SDK0Q55724 WIN
dmi.chassis.asset.tag: NO Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: IdeaPad 3 15IIL05
dmi.modalias: dmi:bvnLENOVO:bvrEMCN13WW:bd03/06/2020:svnLENOVO:pn81WE:pvrIdeaPad315IIL05:rvnLENOVO:rnLNVNB161216:rvrSDK0Q55724WIN:cvnLENOVO:ct10:cvrIdeaPad315IIL05:
dmi.product.family: IdeaPad 3 15IIL05
dmi.product.name: 81WE
dmi.product.sku: LENOVO_MT_81WE_BU_idea_FM_IdeaPad 3 15IIL05
dmi.product.version: IdeaPad 3 15IIL05
dmi.sys.vendor: LENOVO

Revision history for this message
Taharat Amin (taharat11) wrote :
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Kai-Heng Feng (kaihengfeng) wrote :

[ 5.827534] platform idma64.0: failed to claim resource 0: [mem 0x00000800-0x00000fff]
[ 5.827538] intel-lpss 0000:00:15.0: Failed to add idma64, fallback to PIO
[ 5.827547] ACPI Warning: SystemMemory range 0x0000000000000000-0x00000000000001FF conflicts with OpRegion 0x0000000000000000-0x0000000000000037 (\_SB.UBTC.USBC) (20190816/utaddress-204)
[ 5.827551] ACPI: If an ACPI driver is available for this device, you should use it instead of the native driver
[ 5.827696] intel-lpss: probe of 0000:00:15.0 failed with error -16
[ 5.851524] platform idma64.0: failed to claim resource 0: [mem 0x00000800-0x00000fff]
[ 5.851528] intel-lpss 0000:00:15.1: Failed to add idma64, fallback to PIO
[ 5.851538] ACPI Warning: SystemMemory range 0x0000000000000000-0x00000000000001FF conflicts with OpRegion 0x0000000000000000-0x0000000000000037 (\_SB.UBTC.USBC) (20190816/utaddress-204)
[ 5.851542] ACPI: If an ACPI driver is available for this device, you should use it instead of the native driver
[ 5.851671] intel-lpss: probe of 0000:00:15.1 failed with error -16

Revision history for this message
Kai-Heng Feng (kaihengfeng) wrote :

Please see if upgrading BIOS helps.

Changed in linux (Ubuntu):
status: Confirmed → Incomplete
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