Xorg crash

Bug #1892249 reported by Víctor
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xorg-server (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

System crashed and I needed to reboot.

The screen turned in black and I couldn't do nothing.

I attached files here.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: xorg 1:7.7+19ubuntu14
ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44
Uname: Linux 5.4.0-42-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
.proc.driver.nvidia.gpus.0000.09.00.0: Error: [Errno 21] Es un directorio: '/proc/driver/nvidia/gpus/0000:09:00.0'
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.suspend: suspend hibernate resume
.proc.driver.nvidia.suspend_depth: default modeset uvm
.proc.driver.nvidia.version:
 NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.100 Fri May 29 08:45:51 UTC 2020
 GCC version: gcc version 9.3.0 (Ubuntu 9.3.0-10ubuntu2)
ApportVersion: 2.20.11-0ubuntu27.6
Architecture: amd64
BootLog: Error: [Errno 13] Permiso denegado: '/var/log/boot.log'
CasperMD5CheckResult: skip
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Wed Aug 19 22:32:22 2020
DistUpgraded: Fresh install
DistroCodename: focal
DistroVariant: ubuntu
DkmsStatus:
 nvidia, 440.100, 5.4.0-37-generic, x86_64: installed
 nvidia, 440.100, 5.4.0-40-generic, x86_64: installed
 nvidia, 440.100, 5.4.0-42-generic, x86_64: installed
GraphicsCard:
 NVIDIA Corporation GP102 [GeForce GTX 1080 Ti] [10de:1b06] (rev a1) (prog-if 00 [VGA controller])
   Subsystem: Gigabyte Technology Co., Ltd GP102 [GeForce GTX 1080 Ti] [1458:3752]
InstallationDate: Installed on 2020-04-24 (117 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
MachineType: Gigabyte Technology Co., Ltd. X470 AORUS GAMING 7 WIFI
ProcEnviron:
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=es_ES.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-42-generic root=UUID=de8f79b3-6f06-4293-9d8c-ed2a147342a5 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
Title: Xorg crash
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/27/2019
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F50
dmi.board.asset.tag: Default string
dmi.board.name: X470 AORUS GAMING 7 WIFI-CF
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF50:bd11/27/2019:svnGigabyteTechnologyCo.,Ltd.:pnX470AORUSGAMING7WIFI:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnX470AORUSGAMING7WIFI-CF:rvrx.x:cvnDefaultstring:ct3:cvrDefaultstring:
dmi.product.family: Default string
dmi.product.name: X470 AORUS GAMING 7 WIFI
dmi.product.sku: Default string
dmi.product.version: Default string
dmi.sys.vendor: Gigabyte Technology Co., Ltd.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.101-2
version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.8-0ubuntu1~20.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1

Revision history for this message
Víctor (pitx89) wrote :
Revision history for this message
Víctor (pitx89) wrote :

Another attach.

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. It sounds like some part of the system has crashed. To help us find the cause of the crash please follow these steps:

1. Look in /var/crash for crash files and if found run:
    ubuntu-bug YOURFILE.crash
Then tell us the ID of the newly-created bug.

2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine. Do you find any links to recent problems on that page? If so then please send the links to us.

3. If step 2 also failed then apply the workaround from bug 994921, reboot, reproduce the crash, and retry step 1.

Please take care to avoid attaching .crash files to bugs as we are unable to process them as file attachments. It would also be a security risk for yourself.

affects: xorg (Ubuntu) → xorg-server (Ubuntu)
Changed in xorg-server (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for xorg-server (Ubuntu) because there has been no activity for 60 days.]

Changed in xorg-server (Ubuntu):
status: Incomplete → Expired
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