Kernel crashes with USB-to-serial device: urb 15 failed submission
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Expired
|
Undecided
|
Unassigned |
Bug Description
When I connect some usb-to-serial device (USB2AX from Xevelabs manufacturer) I get the following kernel fault and need to reboot:
urb 15 failed submission with -22
The OS is then unstable, most USB devices stop working, sudo command is blockins and doesn't return...
(see attachment)
Machine: Matebook X Pro / HUAWEI MACHR-WX9/
OS/Kernel: Ubuntu 20.04.1 with 5.4.0-42-generic
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.6
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
/dev/snd/
/dev/snd/pcmC1D0p: yoan 1576 F...m pulseaudio
/dev/snd/
CasperMD5CheckR
CurrentDesktop: MATE
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2020-05-30 (79 days ago)
InstallationMedia: Ubuntu-MATE 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
MachineType: HUAWEI MACHR-WX9
NonfreeKernelMo
Package: linux (not installed)
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
RelatedPackageV
linux-
linux-
linux-firmware 1.187.2
Tags: focal
Uname: Linux 5.4.0-42-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 10/28/2019
dmi.bios.vendor: HUAWEI
dmi.bios.version: 1.19
dmi.board.
dmi.board.name: MACHR-WX9-PCB
dmi.board.vendor: HUAWEI
dmi.board.version: M1080
dmi.chassis.
dmi.chassis.type: 10
dmi.chassis.vendor: HUAWEI
dmi.chassis.
dmi.modalias: dmi:bvnHUAWEI:
dmi.product.family: MateBook X
dmi.product.name: MACHR-WX9
dmi.product.sku: C100
dmi.product.
dmi.sys.vendor: HUAWEI
This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1891947
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the Ubuntu Kernel Team.