Within the past two weeks I've been suffering from a bunch more crashes of my wifi on my XPS 13 9380. The wifi will stay up for awhile after reboot, but will eventually throw the error below and require a reboot.
[26425.814726] ath10k_pci 0000:02:00.0: firmware crashed! (guid 63f4915b-939b-493a-8e39-2c19c0a15d9a)
[26425.814732] ath10k_pci 0000:02:00.0: qca6174 hw3.2 target 0x05030000 chip_id 0x00340aff sub 1a56:143a
[26425.814734] ath10k_pci 0000:02:00.0: kconfig debug 0 debugfs 1 tracing 1 dfs 0 testmode 0
[26425.815358] ath10k_pci 0000:02:00.0: firmware ver WLAN.RM.4.4.1-00140-QCARMSWPZ-1 api 6 features wowlan,ignore-otp,mfp crc32 29eb8ca1
[26425.815910] ath10k_pci 0000:02:00.0: board_file api 2 bmi_id N/A crc32 4ac0889b
[26425.815913] ath10k_pci 0000:02:00.0: htt-ver 3.60 wmi-op 4 htt-op 3 cal otp max-sta 32 raw 0 hwcrypto 1
[26425.826394] ath10k_pci 0000:02:00.0: failed to get memcpy hi address for firmware address 4: -16
[26425.826397] ath10k_pci 0000:02:00.0: failed to read firmware dump area: -16
[26425.826400] ath10k_pci 0000:02:00.0: Copy Engine register dump:
[26425.826410] ath10k_pci 0000:02:00.0: [00]: 0x00034400 11 11 3 3
[26425.826419] ath10k_pci 0000:02:00.0: [01]: 0x00034800 20 19 416 417
[26425.826427] ath10k_pci 0000:02:00.0: [02]: 0x00034c00 1 0 127 0
[26425.826435] ath10k_pci 0000:02:00.0: [03]: 0x00035000 5 5 7 5
[26425.826443] ath10k_pci 0000:02:00.0: [04]: 0x00035400 7133 7107 34 226
[26425.826452] ath10k_pci 0000:02:00.0: [05]: 0x00035800 0 0 64 0
[26425.826460] ath10k_pci 0000:02:00.0: [06]: 0x00035c00 0 30 22 20
[26425.826468] ath10k_pci 0000:02:00.0: [07]: 0x00036000 1 0 1 0
[26425.860520] ath10k_pci 0000:02:00.0: failed to read hi_board_data address: -28
[26425.940417] ieee80211 phy0: Hardware restart was requested
[26426.161669] ath10k_pci 0000:02:00.0: unsupported HTC service id: 1536
[26426.285743] ath10k_pci 0000:02:00.0: device successfully recovered
lspci
00:00.0 Host bridge: Intel Corporation Coffee Lake HOST and DRAM Controller (rev 0b)
00:02.0 VGA compatible controller: Intel Corporation UHD Graphics 620 (Whiskey Lake)
00:04.0 Signal processing controller: Intel Corporation Xeon E3-1200 v5/E3-1500 v5/6th Gen Core Processor Thermal Subsystem (rev 0b)
00:08.0 System peripheral: Intel Corporation Xeon E3-1200 v5/v6 / E3-1500 v5 / 6th/7th/8th Gen Core Processor Gaussian Mixture Model
00:12.0 Signal processing controller: Intel Corporation Cannon Point-LP Thermal Controller (rev 30)
00:14.0 USB controller: Intel Corporation Cannon Point-LP USB 3.1 xHCI Controller (rev 30)
00:14.2 RAM memory: Intel Corporation Cannon Point-LP Shared SRAM (rev 30)
00:15.0 Serial bus controller [0c80]: Intel Corporation Cannon Point-LP Serial IO I2C Controller #0 (rev 30)
00:15.1 Serial bus controller [0c80]: Intel Corporation Cannon Point-LP Serial IO I2C Controller #1 (rev 30)
00:16.0 Communication controller: Intel Corporation Cannon Point-LP MEI Controller #1 (rev 30)
00:1c.0 PCI bridge: Intel Corporation Cannon Point-LP PCI Express Root Port #5 (rev f0)
00:1c.6 PCI bridge: Intel Corporation Cannon Point-LP PCI Express Root Port #7 (rev f0)
00:1d.0 PCI bridge: Intel Corporation Cannon Point-LP PCI Express Root Port #9 (rev f0)
00:1d.4 PCI bridge: Intel Corporation Cannon Point-LP PCI Express Root Port #13 (rev f0)
00:1f.0 ISA bridge: Intel Corporation Cannon Point-LP LPC Controller (rev 30)
00:1f.3 Audio device: Intel Corporation Cannon Point-LP High Definition Audio Controller (rev 30)
00:1f.4 SMBus: Intel Corporation Cannon Point-LP SMBus Controller (rev 30)
00:1f.5 Serial bus controller [0c80]: Intel Corporation Cannon Point-LP SPI Controller (rev 30)
01:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS525A PCI Express Card Reader (rev 01)
02:00.0 Network controller: Qualcomm Atheros QCA6174 802.11ac Wireless Network Adapter (rev 32)
03:00.0 PCI bridge: Intel Corporation JHL6540 Thunderbolt 3 Bridge (C step) [Alpine Ridge 4C 2016] (rev 02)
04:00.0 PCI bridge: Intel Corporation JHL6540 Thunderbolt 3 Bridge (C step) [Alpine Ridge 4C 2016] (rev 02)
04:01.0 PCI bridge: Intel Corporation JHL6540 Thunderbolt 3 Bridge (C step) [Alpine Ridge 4C 2016] (rev 02)
04:02.0 PCI bridge: Intel Corporation JHL6540 Thunderbolt 3 Bridge (C step) [Alpine Ridge 4C 2016] (rev 02)
04:04.0 PCI bridge: Intel Corporation JHL6540 Thunderbolt 3 Bridge (C step) [Alpine Ridge 4C 2016] (rev 02)
05:00.0 System peripheral: Intel Corporation JHL6540 Thunderbolt 3 NHI (C step) [Alpine Ridge 4C 2016] (rev 02)
39:00.0 USB controller: Intel Corporation JHL6540 Thunderbolt 3 USB Controller (C step) [Alpine Ridge 4C 2016] (rev 02)
6e:00.0 Non-Volatile memory controller: SK hynix Device 1527
Ubuntu 5.4.0-42.46-generic 5.4.44
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.6
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: bsbrom 3394 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2020-04-23 (111 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
MachineType: Dell Inc. XPS 13 9380
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
Package: linux (not installed)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/usr/bin/fish
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/BOOT/ubuntu_53jfb3@/vmlinuz-5.4.0-42-generic root=ZFS=rpool/ROOT/ubuntu_53jfb3 ro quiet splash vt.handoff=1
ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44
RelatedPackageVersions:
linux-restricted-modules-5.4.0-42-generic N/A
linux-backports-modules-5.4.0-42-generic N/A
linux-firmware 1.187.2
Tags: focal
Uname: Linux 5.4.0-42-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 02/04/2020
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.10.0
dmi.board.name: 0KTW76
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.10.0:bd02/04/2020:svnDellInc.:pnXPS139380:pvr:rvnDellInc.:rn0KTW76:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: XPS
dmi.product.name: XPS 13 9380
dmi.product.sku: 08AF
dmi.sys.vendor: Dell Inc.
This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1891405
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the Ubuntu Kernel Team.