hp notebook 15-da0001nk sound mute led not working

Bug #1891100 reported by Djalel Oukid
12
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

I install Ubuntu 20.04 with kernel 5.4 on my new HP Notebook - 15-da0001nk , the system run flawlessly except the Sound Mute LED on the F6 key. I try many solution after a humble search on the net but without success. The output of pactl list sinks/lscpi is attached.
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.6
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: djalel 2167 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 20.04
MachineType: HP HP Laptop 15-da0xxx
Package: linux (not installed)
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-42-generic root=UUID=a4fd6950-d770-40a6-9863-f35146cfaf67 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44
RelatedPackageVersions:
 linux-restricted-modules-5.4.0-42-generic N/A
 linux-backports-modules-5.4.0-42-generic N/A
 linux-firmware 1.187.2
Tags: focal
Uname: Linux 5.4.0-42-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 06/02/2020
dmi.bios.vendor: Insyde
dmi.bios.version: F.30
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 84A6
dmi.board.vendor: HP
dmi.board.version: 80.47
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.30:bd06/02/2020:svnHP:pnHPLaptop15-da0xxx:pvrType1ProductConfigId:rvnHP:rn84A6:rvr80.47:cvnHP:ct10:cvrChassisVersion:
dmi.product.family: 103C_5335KV HP Notebook
dmi.product.name: HP Laptop 15-da0xxx
dmi.product.sku: 4BY81EA#BH4
dmi.product.version: Type1ProductConfigId
dmi.sys.vendor: HP

Revision history for this message
Djalel Oukid (djaleloukid) wrote :
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Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1891100

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Djalel Oukid (djaleloukid) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected focal
description: updated
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Djalel Oukid (djaleloukid) wrote : CRDA.txt

apport information

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Djalel Oukid (djaleloukid) wrote : CurrentDmesg.txt

apport information

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Djalel Oukid (djaleloukid) wrote : IwConfig.txt

apport information

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Djalel Oukid (djaleloukid) wrote : Lspci.txt

apport information

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Djalel Oukid (djaleloukid) wrote : Lspci-vt.txt

apport information

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Djalel Oukid (djaleloukid) wrote : Lsusb.txt

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Djalel Oukid (djaleloukid) wrote : Lsusb-t.txt

apport information

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Djalel Oukid (djaleloukid) wrote : Lsusb-v.txt

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Djalel Oukid (djaleloukid) wrote : ProcCpuinfo.txt

apport information

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Djalel Oukid (djaleloukid) wrote : ProcCpuinfoMinimal.txt

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Djalel Oukid (djaleloukid) wrote : ProcEnviron.txt

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Djalel Oukid (djaleloukid) wrote : ProcInterrupts.txt

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Djalel Oukid (djaleloukid) wrote : ProcModules.txt

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Djalel Oukid (djaleloukid) wrote : PulseList.txt

apport information

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Djalel Oukid (djaleloukid) wrote : RfKill.txt

apport information

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Djalel Oukid (djaleloukid) wrote : UdevDb.txt

apport information

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Djalel Oukid (djaleloukid) wrote : WifiSyslog.txt

apport information

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Kai-Heng Feng (kaihengfeng) wrote :
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Djalel Oukid (djaleloukid) wrote :

Thanks
I test the kernel but whitout success
(P.S: I installed it without an internet access on my laptop as i downloaded it using my smartphone).
Also i found a patch in solus development portal by the developer stalebrim (Jake)
https://hastebin.com/qaxodorega.diff
But i can't test it as i have no experience with kernel compiling and patching.

Revision history for this message
Djalel Oukid (djaleloukid) wrote :

@kaihengfeng
This is more alsa info, and did you take a look at the previous attached patch.

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Djalel Oukid (djaleloukid) wrote :

This is a patch from a solus dev.

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
tags: added: patch
Revision history for this message
Kai-Heng Feng (kaihengfeng) wrote :

That's not really a patch...

Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Djalel Oukid (djaleloukid) wrote :

@kaihengfeng
Why the bug status is still incomplete even though I added all the necessary information, and it also affected other users.
Is there any development or news around it?

Revision history for this message
Kai-Heng Feng (kaihengfeng) wrote :

The patch is wrong. The laptop is equipped with Realtek codec, not with Connexant codec.

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Kai-Heng Feng (kaihengfeng) wrote :

Can you please boot with kernel parameter "snd_hda_intel.model=hp-mute-led-mic3"?

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Djalel Oukid (djaleloukid) wrote :

Thanks for the explanation @kaihengfeng
I try the parameter but without success, you can check the attached screenshot to see if i do it right.

Revision history for this message
Kai-Heng Feng (kaihengfeng) wrote :

There's an additional space.

Maybe we can edit "/etc/default/grub" directly? It's easier:
https://wiki.ubuntu.com/Kernel/KernelBootParameters#Permanently_Add_a_Kernel_Boot_Parameter

Revision history for this message
Djalel Oukid (djaleloukid) wrote :

I tried to add the parameter to grub file but without success (you can check my screenshot).

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Kai-Heng Feng (kaihengfeng) wrote :

Can you please attach full dmesg?

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Djalel Oukid (djaleloukid) wrote :

@kaihengfeng yes of course, this is it.

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Kai-Heng Feng (kaihengfeng) wrote :

[ 0.000000] Command line: BOOT_IMAGE=/boot/vmlinuz-5.4.0-48-generic root=UUID=a4fd6950-d770-40a6-9863-f35146cfaf67 ro quiet splash

Please run "sudo update-grub" then reboot.

Revision history for this message
Djalel Oukid (djaleloukid) wrote :

@kaihengfeng
Thanks for your support, but I don't understand what to do with the first line "Command line"!
Can you give me more details.

Revision history for this message
Djalel Oukid (djaleloukid) wrote :

@kaihengfeng
This is the cat /proc/cmdline output after I run sudo update-grub and reboot
BOOT_IMAGE=/boot/vmlinuz-5.4.0-48-generic root=UUID=a4fd6950-d770-40a6-9863-f35146cfaf67 ro quiet splash snd_hda_intel.model=hp-mute-led-mic3 vt.handoff=7
A full dmesg is also attached.

Revision history for this message
Kai-Heng Feng (kaihengfeng) wrote :

Does mute led work now?

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Kai-Heng Feng (kaihengfeng) wrote :

Oh, does the laptop have both mute led and mic-mute led? Is mic-mute LED working?

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Djalel Oukid (djaleloukid) wrote :

Thanks but The mute led is still not working.
No it has just The audio mute led, no mic one.

Revision history for this message
Kai-Heng Feng (kaihengfeng) wrote :

Can you please test this kernel again:
https://people.canonical.com/~khfeng/lp1891100/

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Djalel Oukid (djaleloukid) wrote :

Thanks kai, should I install linux module packages too?

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Djalel Oukid (djaleloukid) wrote :

I get dependency error when i tried to install the kernel, please give the full instruction.

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Kai-Heng Feng (kaihengfeng) wrote :

Download them in the same directory and run `sudo dpkg -i *deb`.

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Djalel Oukid (djaleloukid) wrote :

I just installed the kernel, reboot, but the mute led still not working. Should I do something else to make it work?!

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Kai-Heng Feng (kaihengfeng) wrote :

Maybe Realtek audio dev knows something on this...

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Djalel Oukid (djaleloukid) wrote :

I just report the problem using their official email. Thanks kai for your support and help.

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Kai-Heng Feng (kaihengfeng) wrote :

I've already subscribed Realtek audio dev to this bug.

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Kai-Heng Feng (kaihengfeng) wrote :

Kailang, both ALC269_FIXUP_HP_MUTE_LED_MIC3 and ALC236_FIXUP_HP_MUTE_LED don't work on this laptop.

Revision history for this message
Kailiang Yang (kailang) wrote :

@KH,
I think this platform didn't support Linux.
You could report to HP.

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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