Intel Ethernet Controller X7l0-AT2 can not be identified all ports in Ubuntu 20.04 (inbox driver i40e)

Bug #1890988 reported by Jimmy Yu
16
This bug affects 3 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

[Ubuntu Version]

Ubuntu 20.04 LTS

[Package Version]

http://us.archive.ubuntu.com/ubuntu focal/main amd64 Packages
release v=20.04,o=Ubuntu,a=focal,n=focal,l=Ubuntu,c=main,b=amd64

http://ppa.launchpad.net/hardware-certification/public/ubuntu focal/main amd64 Packages
release v=20.04,o=LP-PPA-hardware-certification-public,a=focal,n=focal,l=Public PPA for Hardware Certification,c=main,b=amd64

[Expect Result]

Intel Ethernet Controller X710-AT2 all ports can be identified under Ubuntu 20.04 via inbox driver i40e and workable normally.

[Symptom]

The Intel Ethernet Controller X710-AT2 has [Dual 10GBase-T and Dual 10G SFP+ LAN ports] but in Ubuntu 20.04 that cannot be identified all ports.
I want to execute hardware-certification and the system only can identify dual 10G SFP+ LAN ports via inbox driver i40e.

Please help clarify this issue or provide me solution
Thank you.

Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/1890988/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

tags: added: bot-comment
affects: ubuntu → linux (Ubuntu)
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1890988

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
tags: added: focal
Revision history for this message
Jimmy Yu (jimmyyu77) wrote :

Hi

The Ubuntu 20.04 I install via MAAS server and it doesn't have GUI.

I can't execute this command and it will occur error message.

apport-collect 1890988

ERROR: connecting to Launchpad failed: b 'Request token has not yet been reviewed. Try again later.'
You can reset the credentials by removing the file "/root/.cache/apport/launchpad.credentials"

So I provide you "sosreport" for check it.
Thanks for your help.

Revision history for this message
Jimmy Yu (jimmyyu77) wrote :
Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Jimmy Yu (jimmyyu77) wrote :

Hi review team,

I have been upload sosreport log.
Please have a review on it.
Thank you.

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