When booting into Ubuntu with Linux kernels versions 5.4.0.* (checked 5.4.0.42, 5.4.0-48 and two uncertain previous versions, something like 5.4.0.40 and 5.4.0.38).
The laptop stays at a black screen with the following printed (disclaimer: typed manually from a low quality photo of the screen---typos and mistakes expected):
[ 69.258353] pcieport 000:00:1c.5: AER: PCIe Bus Error: severity=Corrected, t
ype=Physical Layer, (Receiver ID)
[ 69.258377] pcieport 000:00:1c.5: AER: device [B086:9d15] error status/mas
k=00000001/00002000
[ 69.258383] pcieport 000:00:1c.5: AER: [ 0] RxErr
[ 69.254625] pcieport 000:00:1c.5: AER: PCIe Bus Error: severity=Corrected, type=Physical Layer, (Receiver ID)
[ 69.254733] pcieport 000:00:1c.5: AER: device [B086:9d15] error status/mask=00000001/00002000
[ 69.254816] pcieport 000:00:1c.5: AER: [ 0] RxErr
[ 69.254881] pcieport 000:00:1c.5: AER: [ 6] BadTLP
See jpg attachments for photos of the screen.
Notes
-----
Ubuntu with Linux kernel 5.3.0-51-generic boots fine. However, the same text as above is shown for a brief moment.
Minimum attachment
------------------
Output of "sudo lspci -vnvn" is attached.
$ cat /proc/version_signature
Ubuntu 5.3.0-51.44-generic 5.3.18
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.4
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: andrei 2258 F.... pulseaudio
/dev/snd/controlC1: andrei 2258 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: KDE
DistributionChannelDescriptor:
# This is a distribution channel descriptor
# For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
canonical-oem-somerville-xenial-amd64-20160624-2
DistroRelease: KDE neon 20.04
HibernationDevice: RESUME=UUID=6b91b055-5e50-43be-b4a7-754b9334f8ab
InstallationDate: Installed on 2017-12-26 (940 days ago)
InstallationMedia: Ubuntu 16.04 "Xenial" - Build amd64 LIVE Binary 20160624-10:47
MachineType: Dell Inc. Inspiron 5570
Package: linux (not installed)
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-51-generic root=UUID=d848d42f-7543-4f54-ba4b-ee642ebb50a1 ro amdgpu.dpm=0 quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.3.0-51.44-generic 5.3.18
RelatedPackageVersions:
linux-restricted-modules-5.3.0-51-generic N/A
linux-backports-modules-5.3.0-51-generic N/A
linux-firmware 1.187.1
Tags: focal
Uname: Linux 5.3.0-51-generic x86_64
UpgradeStatus: Upgraded to focal on 2020-05-16 (68 days ago)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo video
_MarkForUpload: True
dmi.bios.date: 09/08/2017
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.0.4
dmi.board.name: 0DRPKR
dmi.board.vendor: Dell Inc.
dmi.board.version: X07
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.0.4:bd09/08/2017:svnDellInc.:pnInspiron5570:pvr:rvnDellInc.:rn0DRPKR:rvrX07:cvnDellInc.:ct10:cvr:
dmi.product.family: Inspiron
dmi.product.name: Inspiron 5570
dmi.product.sku: 0810
dmi.sys.vendor: Dell Inc.
This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1888779
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the Ubuntu Kernel Team.