Touchpad Not working

Bug #1888460 reported by Cristian Morales
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Touchpad is not detected

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.4.0-42-generic 5.4.0-42.46
ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44
Uname: Linux 5.4.0-42-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.20.11-0ubuntu27.4
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: sightperu 1988 F.... pulseaudio
 /dev/snd/pcmC1D0p: sightperu 1988 F...m pulseaudio
 /dev/snd/controlC0: sightperu 1988 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Wed Jul 22 00:32:11 2020
InstallationDate: Installed on 2020-07-19 (3 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
MachineType: TOSHIBA Satellite S75-B
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-42-generic root=UUID=55781924-f855-4dbc-94dc-247b4314e695 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-5.4.0-42-generic N/A
 linux-backports-modules-5.4.0-42-generic N/A
 linux-firmware 1.187.1
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/09/2015
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: 1.50
dmi.board.name: Portable PC
dmi.board.vendor: TOSHIBA
dmi.board.version: MP
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: OEM Chassis Manufacturer
dmi.chassis.version: OEM Chassis Version
dmi.modalias: dmi:bvnInsydeCorp.:bvr1.50:bd04/09/2015:svnTOSHIBA:pnSatelliteS75-B:pvrPSPPNU-0CPNC1:rvnTOSHIBA:rnPortablePC:rvrMP:cvnOEMChassisManufacturer:ct10:cvrOEMChassisVersion:
dmi.product.family: Arion 10SQ/10SQG
dmi.product.name: Satellite S75-B
dmi.product.sku: PSPPNU
dmi.product.version: PSPPNU-0CPNC1
dmi.sys.vendor: TOSHIBA

Revision history for this message
Cristian Morales (sightperu) wrote :
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Kai-Heng Feng (kaihengfeng) wrote :

Please attach dmesg right after boot.

Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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