random crashes

[Victor van den Bogaert]

My system crashes randomly. The more multimedia packages I run (like vlc, stremio, zoom, browser with YouTube open) the more likely my system will crash.

The odd thing is I can play Civilization 6 for hours without 1 crash. But as soon as I start one or more of the mentioned packages I can start to expect random crashes. After this kind of crashes it might even happen that the system cannot boot. Than I have unplug the power and start the system again.

What I already tried: memtest for over 8h (100% pass), tried nouveau drivers instead of proprietary, removed keepassxc, removed TeamViewer, readout S.M.A.R.T. from my drives

When the system crashed most of the time I cannot ssh into my machine. It's offline than. However sometimes I can see when there's a crash comming because gradually more and more packages become unresponsive. In this case once I could ssh into my machine producing me this information: https://paste.ubuntu.com/p/TcMgygrPCF/
(You can go immediatly the the bug using the search query `watchdog: bug:`)

All the other log files, bug files ... can be found here:
https://paste.ubuntu.com/p/h3Mfz86kvH/
(You can go immediatly the the bug using the search query `paid`)

https://paste.ubuntu.com/p/StZsYGd8Hn/
https://paste.ubuntu.com/p/rxXMxWpcNq/
(the two are only a little text)

cat /proc/version_signature > version.log
Ubuntu 5.4.0-40.44-generic 5.4.44

sudo lspci -vnvn > lspci-vnvn.log
https://paste.ubuntu.com/p/7RWMvHjPNG/

lsb_release -rd
Description: Ubuntu 20.04 LTS
Release: 20.04

I only want to be able to use my computer without it crashing all the time.

Feel free to contact me and have me performing tests if needed. I want to help as much as I can the find out what's happening here.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.4.0-40-generic 5.4.0-40.44
ProcVersionSignature: Ubuntu 5.4.0-40.44-generic 5.4.44
Uname: Linux 5.4.0-40-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.4
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: michael 2883 F.... pulseaudio
 /dev/snd/controlC1: michael 2883 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: LXQt
Date: Sun Jul 19 08:50:05 2020
InstallationDate: Installed on 2020-06-14 (34 days ago)
InstallationMedia: Lubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
IwConfig:
 lo no wireless extensions.

 enp39s0 no wireless extensions.
MachineType: Micro-Star International Co., Ltd. MS-7C37
ProcFB: 0 nouveaudrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-40-generic root=UUID=d9cb009a-24b3-4732-8804-5c569065511c ro quiet splash
RelatedPackageVersions:
 linux-restricted-modules-5.4.0-40-generic N/A
 linux-backports-modules-5.4.0-40-generic N/A
 linux-firmware 1.187.1
RfKill:

SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/03/2020
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: H.86
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: X570-A PRO (MS-7C37)
dmi.board.vendor: Micro-Star International Co., Ltd.
dmi.board.version: 3.0
dmi.chassis.asset.tag: To be filled by O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: Micro-Star International Co., Ltd.
dmi.chassis.version: 3.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrH.86:bd07/03/2020:svnMicro-StarInternationalCo.,Ltd.:pnMS-7C37:pvr3.0:rvnMicro-StarInternationalCo.,Ltd.:rnX570-APRO(MS-7C37):rvr3.0:cvnMicro-StarInternationalCo.,Ltd.:ct3:cvr3.0:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: MS-7C37
dmi.product.sku: To be filled by O.E.M.
dmi.product.version: 3.0
dmi.sys.vendor: Micro-Star International Co., Ltd.

[Ubuntu Kernel Bot (ubuntu-kernel-bot)]

This change was made by a bot.

[Victor van den Bogaert (victor03303)]

I found a work around by disabling acpi. No crashes anymore after that. Exept 3 caused by software that got corrupt due to the many random crashes. After that nothing anymore