nvme0 does not resume from standby

Bug #1888018 reported by jpiesing
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux-signed (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

This new laptop has a Samsung NVME SSD. The SSD (or the SSD controller) sometimes fails to resume from standby. The probability of this goes up with the time the laptop is on standby & I have to save all files when I put the laptop on standby at the end of the day as most likely it won't resume successfully.

When I try & resume, normally the laptop appears to resume, I can unlock the screen but there's no disk access. Any programs that were in memory when I suspended the laptop are OK but everything else fails with an I/O error.

The syslog includes entries like the following.

nvme nvme0: Device not ready: aborting reset
nvme nvme0: Removing after probe failure status: -19

Sometimes the first of these is repeated.

Here is the relevant line from lspci.

02:00.0 Non-Volatile memory controller: Samsung Electronics Co Ltd NVMe SSD Controller SM981/PM981/PM983

$ lsb_release -rd
Description: Ubuntu 20.04 LTS
Release: 20.04
$ uname -a
Linux orion 5.4.0-40-generic #44-Ubuntu SMP Tue Jun 23 00:01:04 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux

Revision history for this message
Marco Ciampa (ciampix) wrote :

Happens the same to my laptop: Ubuntu 22.04, Samsung NVME AMD 5700U...

Revision history for this message
Marco Ciampa (ciampix) wrote :

$lsb_release -rd
Description: Ubuntu 22.04.1 LTS
Release: 22.04
$ uname -a
Linux ciampix-lap2022 5.15.0-58-generic #64-Ubuntu SMP Thu Jan 5 11:43:13 UTC 2023 x86_64 x86_64 x86_64 GNU/Linux

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in linux-signed (Ubuntu):
status: New → Confirmed
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