[boAt Rockerz 510] Bluetooth headset is not reconnecting automatically if disconnected in between

Bug #1887977 reported by Srikanth Pulikanti
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
bluez (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Some times Bluetooth headset is not reconnecting automatically if disconnected in between. I need to remove the bluetooth headset and again pair it, then it is connecting.

1. Ubuntu Version - 20.04
2. Software version - bluez Installed: 5.53-0ubuntu3
3. Expected result : Every time when I restart the laptop or resume it the headset should connect automatically
4. Issues Faced : Some times when I restart the laptop or resume the laptop, then eventhough headset is switched on bluetooth connection is not established. Instead if I remove the the headset from bluetooth list and again newly pair it with laptop then headset it connected. Verified the bluetooth head set by connecting it to mobile phone and other os like windows/mac os and it seems there is no issue with headset.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: bluez 5.53-0ubuntu3
ProcVersionSignature: Ubuntu 5.4.0-40.44-generic 5.4.44
Uname: Linux 5.4.0-40-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu27.4
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Fri Jul 17 19:58:10 2020
InstallationDate: Installed on 2020-05-04 (73 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
InterestingModules: rfcomm bnep btusb bluetooth
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 002: ID 0408:a060 Quanta Computer, Inc. HD Webcam
 Bus 001 Device 003: ID 8087:0aaa Intel Corp.
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Acer Nitro AN515-52
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-40-generic root=UUID=a609dea6-45d9-4ed8-8a46-ba56dae5a117 ro quiet splash
SourcePackage: bluez
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/13/2018
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.19
dmi.board.asset.tag: Type2 - Board Serial Number
dmi.board.name: Freed_CFS
dmi.board.vendor: CFL
dmi.board.version: V1.19
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.19
dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.19:bd07/13/2018:svnAcer:pnNitroAN515-52:pvrV1.19:rvnCFL:rnFreed_CFS:rvrV1.19:cvnAcer:ct10:cvrV1.19:
dmi.product.family: Acer Nitro 5
dmi.product.name: Nitro AN515-52
dmi.product.sku: 0000000000000000
dmi.product.version: V1.19
dmi.sys.vendor: Acer
hciconfig:
 hci0: Type: Primary Bus: USB
  BD Address: 18:56:80:A6:CA:8D ACL MTU: 1021:4 SCO MTU: 96:6
  UP RUNNING PSCAN
  RX bytes:16973 acl:0 sco:0 events:2752 errors:0
  TX bytes:678011 acl:0 sco:0 commands:2750 errors:0

Revision history for this message
Srikanth Pulikanti (srikanth1059) wrote :
description: updated
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Issues like this are often model or vendor specific. What is the model of headset?

Changed in bluez (Ubuntu):
status: New → Incomplete
Revision history for this message
Srikanth Pulikanti (srikanth1059) wrote :

the model of the head set is boat rockerz 510

Revision history for this message
Srikanth Pulikanti (srikanth1059) wrote :

please let me know if more details are needed

summary: - Bluetooth headset is not reconnecting automatically if disconnected in
- between
+ [boAt Rockerz 510] Bluetooth headset is not reconnecting automatically
+ if disconnected in between
Changed in bluez (Ubuntu):
status: Incomplete → New
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in bluez (Ubuntu):
status: New → Confirmed
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