Snap-store shows updates but shows error when trying to update snaps

Bug #1887834 reported by Danilo Alculete
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
snap-store-desktop
New
Undecided
Unassigned

Bug Description

when clicking to update snap apps I receive an error saying there are no updates.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44
Uname: Linux 5.4.0-42-generic x86_64
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu27.4
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Thu Jul 16 18:58:18 2020
InstallationDate: Installed on 2020-05-18 (58 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
Snap: snap-store 3.36.0-80-g208fd61 (latest/stable/ubuntu-20.04)
SnapSource: snap-store
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Danilo Alculete (alculete) wrote :
Revision history for this message
Marcus Tomlinson (marcustomlinson) wrote :

Hmm, I'm currently unable to reproduce this. Could I please ask you to completely reinstall the snap-store like so:

$ sudo snap remove snap-store
$ rm -rf ~/snap/snap-store
$ sudo snap install snap-store

Then:

$ snap run snap-store

If you see the same behaviour, please share the output of the above command here.

Thank you!

Changed in snap-store-desktop:
status: New → Incomplete
Revision history for this message
Sebastien Bacher (seb128) wrote :

@Marcus, the error would happen because snapd is refreshing the snaps in the background but gnome-software doesn't get any signal to tell it refresh its view when that happens.
@Ken, did you disable the snap from being listed in the UI for that reason?

Changed in snap-store-desktop:
status: Incomplete → New
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