Resume from suspend freeze
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Confirmed
|
Undecided
|
Unassigned |
Bug Description
I am running Linux Mint 20 because Linux Mint 19.3 with Kernels 5.4.0-40 and 4.15.0-109 would cause a freeze when resuming from suspend. Kernel 5.0.0-32 would resume from suspend perfectly with the following behaviour: if screen was black a quick press of the space key would give me my desktop but the mouse pointer would not move for a few seconds until the wireless or ethernet notification came up, at which point the pointer would move with the touchpad input and wi-fi or ethernet would connect and I would be on my way. When it freezes the networking notification never appears and I am stuck with either a black screen or desktop with frozen mouse pointer. No keyboard inputs are accepted but my volume hard buttons react so something is still alive on my laptop. A hard shutdown with the power button is required to recover. The only difference between failure and success is the different kernels, all graphics, wi-fi and sound drivers are the same. The upgrade to Linux Mint 20 did not help because it uses the 5.4.0-40 kernel. It appears the hang is after the graphics come up but there appears to be a problem with the hand-off to the mouse or network drivers during resume. I am stuck on 5.0.0-32 even though it is end of life. Here is my system report. Network wi-fi drivers b43-pci-bridge and wl both fail with 5.4 and 4.15 and both work with 5.0 so I believe it is not the drivers.
System: Kernel: 5.0.0-32-generic x86_64 bits: 64 compiler: gcc v: 7.4.0 Desktop: Xfce 4.14.2
tk: Gtk 3.24.13 wm: xfwm4 dm: LightDM Distro: Linux Mint 20 Ulyana
base: Ubuntu 20.04 focal
Machine: Type: Laptop System: Hewlett-Packard product: HP EliteBook 6930p v: F.20
serial: <filter> Chassis: type: 10 serial: <filter>
Mobo: Hewlett-Packard model: 30DB v: KBC Version 87.2B serial: <filter>
BIOS: Hewlett-Packard v: 68PCU Ver. F.20 date: 12/08/2011
Battery: ID-1: BAT0 charge: 35.3 Wh condition: 35.5/57.7 Wh (61%) volts: 12.1/11.1
model: Hewlett-Packard Primary serial: <filter> status: Unknown
CPU: Topology: Dual Core model: Intel Core2 Duo T9550 bits: 64 type: MCP arch: Penryn rev: A
L2 cache: 6144 KiB
flags: lm nx pae sse sse2 sse3 sse4_1 ssse3 vmx bogomips: 10639
Speed: 2033 MHz min/max: 800/2667 MHz Core speeds (MHz): 1: 1717 2: 1736
Graphics: Device-1: Intel Mobile 4 Series Integrated Graphics vendor: Hewlett-Packard
driver: i915 v: kernel bus ID: 00:02.0 chip ID: 8086:2a42
Display: x11 server: X.Org 1.20.8 driver: modesetting unloaded: fbdev,vesa
OpenGL: renderer: Mesa DRI Mobile Intel GM45 Express (CTG) v: 2.1 Mesa 20.0.8
direct render: Yes
Audio: Device-1: Intel 82801I HD Audio vendor: Hewlett-Packard driver: snd_hda_intel v: kernel
bus ID: 00:1b.0 chip ID: 8086:293e
Sound Server: ALSA v: k5.0.0-32-generic
Network: Device-1: Intel 82567LM Gigabit Network vendor: Hewlett-Packard driver: e1000e
v: 3.2.6-k port: 70e0 bus ID: 00:19.0 chip ID: 8086:10f5
IF: enp0s25 state: up speed: 100 Mbps duplex: full mac: <filter>
driver: wl v: kernel port: 7000 bus ID: 02:00.0 chip ID: 14e4:4315
IF: wls1 state: up mac: <filter>
Drives: Local Storage: total: 111.79 GiB used: 43.06 GiB (38.5%)
ID-1: /dev/sda vendor: Fujitsu model: MHW2120BJ FFS G2 size: 111.79 GiB speed: 3.0 Gb/s
serial: <filter>
Partition: ID-1: / size: 70.53 GiB used: 43.06 GiB (61.1%) fs: ext4 dev: /dev/sda6
ID-2: swap-1 size: 1.86 GiB used: 0 KiB (0.0%) fs: swap dev: /dev/sda5
USB: Hub: 1-0:1 info: Full speed (or root) Hub ports: 6 rev: 2.0 chip ID: 1d6b:0002
chip ID: 04f2:b053
Hub: 2-0:1 info: Full speed (or root) Hub ports: 6 rev: 2.0 chip ID: 1d6b:0002
Hub: 3-0:1 info: Full speed (or root) Hub ports: 2 rev: 1.1 chip ID: 1d6b:0001
Hub: 4-0:1 info: Full speed (or root) Hub ports: 2 rev: 1.1 chip ID: 1d6b:0001
Hub: 5-0:1 info: Full speed (or root) Hub ports: 2 rev: 1.1 chip ID: 1d6b:0001
Hub: 6-0:1 info: Full speed (or root) Hub ports: 2 rev: 1.1 chip ID: 1d6b:0001
Hub: 7-0:1 info: Full speed (or root) Hub ports: 2 rev: 1.1 chip ID: 1d6b:0001
Hub: 8-0:1 info: Full speed (or root) Hub ports: 2 rev: 1.1 chip ID: 1d6b:0001
Sensors: System Temperatures: cpu: 53.0 C mobo: N/A
Fan Speeds (RPM): N/A
Repos: No active apt repos in: /etc/apt/
Active apt repos in: /etc/apt/
1: deb http: //packages.
2: deb http: //archive.
3: deb http: //archive.
4: deb http: //archive.
5: deb http: //security.
6: deb http: //archive.
Info: Processes: 190 Uptime: 37m Memory: 3.75 GiB used: 1.17 GiB (31.1%) Init: systemd v: 245
inxi: 3.0.38
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
CasperMD5CheckR
CurrentDesktop: XFCE
DistroRelease: Linux Mint 20
HibernationDevice: RESUME=
InstallationDate: Installed on 2020-03-17 (115 days ago)
InstallationMedia: Linux Mint 19.1 "Tessa" - Release amd64 20181217
MachineType: Hewlett-Packard HP EliteBook 6930p
NonfreeKernelMo
Package: linux (not installed)
PccardctlStatus:
Socket 0:
3.3V
16-bit
PC Card
Subdevice 0 (function 0) bound to driver "pata_pcmcia"
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Daemon not responding.
RelatedPackageV
linux-
linux-
linux-firmware 1.187.1
Tags: ulyana
Uname: Linux 5.0.0-32-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 12/08/2011
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68PCU Ver. F.20
dmi.board.name: 30DB
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 87.2B
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-
dmi.product.family: 103C_5336AN
dmi.product.name: HP EliteBook 6930p
dmi.product.sku: GW684AV#ABA
dmi.product.
dmi.sys.vendor: Hewlett-Packard
This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1887202
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the Ubuntu Kernel Team.