monitor problem

[Laura]

my second monitor turn off, the appeared with resized set and then just disappear, not able to turn it on again, although the light of the led is on.

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: xorg 1:7.7+19ubuntu7.1
ProcVersionSignature: Ubuntu 5.3.0-62.56~18.04.1-generic 5.3.18
Uname: Linux 5.3.0-62-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.15
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Fri Jul 3 09:24:00 2020
DistUpgraded: Fresh install
DistroCodename: bionic
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GraphicsCard:
 Intel Corporation Device [8086:9b41] (rev 02) (prog-if 00 [VGA controller])
   Subsystem: Acer Incorporated [ALI] Device [1025:1357]
InstallationDate: Installed on 2020-06-29 (3 days ago)
InstallationMedia: Ubuntu 18.04.4 LTS "Bionic Beaver" - Release amd64 (20200203.1)
MachineType: Acer Extensa 215-51
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-62-generic root=UUID=4a77fddc-3b20-4cf4-9395-4f25052d3ae9 ro quiet splash vt.handoff=1
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/31/2020
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.09
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: Taurus_WC
dmi.board.vendor: CML
dmi.board.version: V1.09
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.09
dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.09:bd03/31/2020:svnAcer:pnExtensa215-51:pvrV1.09:rvnCML:rnTaurus_WC:rvrV1.09:cvnAcer:ct10:cvrV1.09:
dmi.product.family: Extensa 15
dmi.product.name: Extensa 215-51
dmi.product.sku: 0000000000000000
dmi.product.version: V1.09
dmi.sys.vendor: Acer
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.101-2~18.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 19.2.8-0ubuntu0~18.04.3
version.libgl1-mesa-glx: libgl1-mesa-glx 19.2.8-0ubuntu0~18.04.3
version.xserver-xorg-core: xserver-xorg-core N/A
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A

[Daniel van Vugt (vanvugt)]

I can see some strange things happening every few seconds in XorgLog.txt

Please try:

1. Deleting your monitor settings by deleting the file:

   ~/.config/monitors.xml

2. Reboot

and tell us if the problem happens again.

[Launchpad Janitor (janitor)]

[Expired for mutter (Ubuntu) because there has been no activity for 60 days.]

[Launchpad Janitor (janitor)]

[Expired for xorg-server (Ubuntu) because there has been no activity for 60 days.]