Touchpad is not detected - HP Probok 430 G2

[Azim Ahmed]

Hi

Touchpad is not detected in my newly installed Ububtu 5.4.0-39. I have checked "/proc/bus/input/devices" but havent seen any TouchPad info

Device: HP ProBookk 430 G2

[Ubuntu Kernel Bot (ubuntu-kernel-bot)]

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1885671

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

[Azim Ahmed (azimcuetcse01)]

Logfile has been attached

[You-Sheng Yang (vicamo)]

Please follow instructions in comment #2 to collect all necessary logs.

[Azim Ahmed (azimcuetcse01)]

Which procedure is to follow?

havent seen a clear guideline

[Alex Hung (alexhung)]

@azimcuetcse01,

I believed vicamo meant the procedures in comment #2, such as

  1. upload logs by running "apport-collect 1885671"
  2. change bug status to "confirm"

Please update to latest packages and kernel (sudo apt update && sudo apt upgrade -y && sudo reboot) and reproduce the bug before you upload logs.

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]