27c6:55a4 Goodix FingerPrint on Lenovo Thinkbook 14-IIL and 15-IIL not found
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
libfprint (Ubuntu) |
Invalid
|
Undecided
|
Unassigned |
Bug Description
After installing ubuntu and inspecting the drivers and whats working and what not I foudn that a lot of people are having problems with fingerprint on these two models, as I can see IML verzions got support recently so I hope this should be a quick fix.
Fingerprint sensor is not working and it's not detected by kernel at all.
Currently running on the latest version of Ubuntu.
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
CasperMD5CheckR
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2020-06-25 (0 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
MachineType: LENOVO 20SM
Package: linux (not installed)
ProcEnviron:
TERM=xterm-
PATH=(custom, no user)
XDG_RUNTIME_
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
RelatedPackageV
linux-
linux-
linux-firmware 1.187
Tags: focal
Uname: Linux 5.4.0-39-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 04/15/2020
dmi.bios.vendor: LENOVO
dmi.bios.version: DJCN17WW
dmi.board.name: LVAC/LVAD
dmi.board.vendor: LENOVO
dmi.board.version: NO DPK
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.
dmi.modalias: dmi:bvnLENOVO:
dmi.product.family: Thinkbook 15-IIL
dmi.product.name: 20SM
dmi.product.sku: LENOVO_
dmi.product.
dmi.sys.vendor: LENOVO
summary: |
- Lenovo Thinkbook 14-IIL and 15-IIL Fingerprint not found + 27c6:55a4 Goodix FingerPrint on Lenovo Thinkbook 14-IIL and 15-IIL not + found |
Changed in linux (Ubuntu): | |
status: | Confirmed → Incomplete |
no longer affects: | linux (Ubuntu) |
This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1885167
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the Ubuntu Kernel Team.