27c6:55a4 Goodix FingerPrint on Lenovo Thinkbook 14-IIL and 15-IIL not found

Bug #1885167 reported by Almir Mulalic
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
libfprint (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

After installing ubuntu and inspecting the drivers and whats working and what not I foudn that a lot of people are having problems with fingerprint on these two models, as I can see IML verzions got support recently so I hope this should be a quick fix.

Fingerprint sensor is not working and it's not detected by kernel at all.

Currently running on the latest version of Ubuntu.
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.3
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: almir 974 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2020-06-25 (0 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
MachineType: LENOVO 20SM
Package: linux (not installed)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-39-generic root=UUID=b236fe34-8dda-44ae-ad12-6af861ad21d7 ro quiet splash
ProcVersionSignature: Ubuntu 5.4.0-39.43-generic 5.4.41
RelatedPackageVersions:
 linux-restricted-modules-5.4.0-39-generic N/A
 linux-backports-modules-5.4.0-39-generic N/A
 linux-firmware 1.187
Tags: focal
Uname: Linux 5.4.0-39-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 04/15/2020
dmi.bios.vendor: LENOVO
dmi.bios.version: DJCN17WW
dmi.board.name: LVAC/LVAD
dmi.board.vendor: LENOVO
dmi.board.version: NO DPK
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo ThinkBook 15-IIL
dmi.modalias: dmi:bvnLENOVO:bvrDJCN17WW:bd04/15/2020:svnLENOVO:pn20SM:pvrLenovoThinkBook15-IIL:rvnLENOVO:rnLVAC/LVAD:rvrNODPK:cvnLENOVO:ct10:cvrLenovoThinkBook15-IIL:
dmi.product.family: Thinkbook 15-IIL
dmi.product.name: 20SM
dmi.product.sku: LENOVO_MT_20SM_BU_idea_FM_Thinkbook 15-IIL
dmi.product.version: Lenovo ThinkBook 15-IIL
dmi.sys.vendor: LENOVO

Revision history for this message
Almir Mulalic (t-h-oor) wrote :
Revision history for this message
Almir Mulalic (t-h-oor) wrote :
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1885167

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Almir Mulalic (t-h-oor) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected focal
description: updated
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Almir Mulalic (t-h-oor) wrote : CRDA.txt

apport information

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Almir Mulalic (t-h-oor) wrote : CurrentDmesg.txt

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Almir Mulalic (t-h-oor) wrote : IwConfig.txt

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Almir Mulalic (t-h-oor) wrote : Lspci.txt

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Almir Mulalic (t-h-oor) wrote : Lspci-vt.txt

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Almir Mulalic (t-h-oor) wrote : Lsusb.txt

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Almir Mulalic (t-h-oor) wrote : Lsusb-t.txt

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Almir Mulalic (t-h-oor) wrote : Lsusb-v.txt

apport information

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Almir Mulalic (t-h-oor) wrote : ProcCpuinfo.txt

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Almir Mulalic (t-h-oor) wrote : ProcCpuinfoMinimal.txt

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Almir Mulalic (t-h-oor) wrote : ProcInterrupts.txt

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Almir Mulalic (t-h-oor) wrote : ProcModules.txt

apport information

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Almir Mulalic (t-h-oor) wrote : PulseList.txt

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Almir Mulalic (t-h-oor) wrote : RfKill.txt

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Almir Mulalic (t-h-oor) wrote : UdevDb.txt

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Almir Mulalic (t-h-oor) wrote : WifiSyslog.txt

apport information

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
You-Sheng Yang (vicamo)
summary: - Lenovo Thinkbook 14-IIL and 15-IIL Fingerprint not found
+ 27c6:55a4 Goodix FingerPrint on Lenovo Thinkbook 14-IIL and 15-IIL not
+ found
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
You-Sheng Yang (vicamo)
no longer affects: linux (Ubuntu)
Revision history for this message
Marco Trevisan (Treviño) (3v1n0) wrote :

Drivers requests are upstream bugs and as such should be redirected to the official wiki

 - https://gitlab.freedesktop.org/libfprint/wiki/-/wikis/Unsupported-Devices

As per this, I'm closing all the requests, I please you to update that wiki page if needed.

Changed in libfprint (Ubuntu):
status: New → Invalid
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