supervisor write access in kernel mode
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Invalid
|
Undecided
|
Unassigned |
Bug Description
machine froze. Only mouse could be moved.
BUG: kernel NULL pointer dereference, address: 0000000000000000
Jun 24 18:56:43 MartoBeast kernel: #PF: supervisor write access in kernel mode
Jun 24 18:56:43 MartoBeast kernel: #PF: error_code(0x0002) - not-present page
Ubuntu 20.04
Linux MartoBeast 5.4.0-37-generic #41-Ubuntu SMP Wed Jun 3 18:57:02 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
/dev/snd/
/dev/snd/
CasperMD5CheckR
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2019-12-08 (199 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
IwConfig:
enp4s0 no wireless extensions.
lo no wireless extensions.
MachineType: Gigabyte Technology Co., Ltd. X570 AORUS ELITE
NonfreeKernelMo
Package: linux (not installed)
ProcFB: 0 EFI VGA
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
RelatedPackageV
linux-
linux-
linux-firmware 1.187
RfKill:
0: hci0: Bluetooth
Soft blocked: no
Hard blocked: no
Tags: focal
Uname: Linux 5.4.0-37-generic x86_64
UpgradeStatus: Upgraded to focal on 2020-04-24 (61 days ago)
UserGroups: adm cdrom dip docker lpadmin lxd plugdev sambashare sudo vboxusers
_MarkForUpload: True
dmi.bios.date: 12/06/2019
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F11
dmi.board.
dmi.board.name: X570 AORUS ELITE
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.
dmi.modalias: dmi:bvnAmerican
dmi.product.family: Default string
dmi.product.name: X570 AORUS ELITE
dmi.product.sku: Default string
dmi.product.
dmi.sys.vendor: Gigabyte Technology Co., Ltd.
This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1885031
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the Ubuntu Kernel Team.