screen lock is not working

[Talgat]

the lock screen is not working (when I press the button it try to lock the screen bot nothgin happens)

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: ubuntu-release-upgrader-core 1:20.04.19
ProcVersionSignature: Ubuntu 5.4.0-37.41-generic 5.4.41
Uname: Linux 5.4.0-37-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.3
Architecture: amd64
CasperMD5CheckResult: skip
CrashDB: ubuntu
CurrentDesktop: ubuntu:GNOME
Date: Sat Jun 20 21:24:46 2020
PackageArchitecture: all
SourcePackage: ubuntu-release-upgrader
Symptom: dist-upgrade
UpgradeStatus: No upgrade log present (probably fresh install)
VarLogDistupgradeAptHistorylog:
 Start-Date: 2020-06-15 21:29:13
 Requested-By: talgat (1000)
 Upgrade: netplan.io:amd64 (0.99-0ubuntu3~20.04.1, 0.99-0ubuntu3~20.04.2), skypeforlinux:amd64 (8.61.0.77, 8.61.0.95), libfwupdplugin1:amd64 (1.3.9-4, 1.3.9-4ubuntu0.1), libfwupd2:amd64 (1.3.9-4, 1.3.9-4ubuntu0.1), libnetplan0:amd64 (0.99-0ubuntu3~20.04.1, 0.99-0ubuntu3~20.04.2), fwupd:amd64 (1.3.9-4, 1.3.9-4ubuntu0.1)
 Remove: fwupd-signed:amd64 (1.27+1.3.9-4)
 End-Date: 2020-06-15 21:30:16
VarLogDistupgradeTermlog:

[Daniel van Vugt (vanvugt)]

That's two separate issues so please choose which you would like this bug to be about, and open a new bug for the other issue.

Please also run this command:

 gsettings list-recursively org.gnome.shell > settings.txt

and attach the resulting text file.

[Daniel van Vugt (vanvugt)]

Let's make this bug about the screen lock issue. Please open a new bug for the wifi hotspot issue

[Daniel van Vugt (vanvugt)]

It appears you have a lot of extensions installed. Please disable/uninstall ALL of these:

'<email address hidden>',
'suspend-button@laserb',
'<email address hidden>',
'gnomeGlobalAppMenu@lestcape',
'<email address hidden>',
'<email address hidden>',
'notification-center@Selenium-H',
'hibernate-status@dromi',
'<email address hidden>',
'<email address hidden>',
'<email address hidden>',
'<email address hidden>',
'<email address hidden>',

Because we find so many bugs are caused by extensions this is the first thing we need to try.

[Launchpad Janitor (janitor)]

[Expired for gnome-shell (Ubuntu) because there has been no activity for 60 days.]