zoom in/out problem

[Abir]

zoom in/out problem ,mouse scroll not work ,i seen all type of application same problem like chromium,fireffox,files all software same kind of problem ,please solve it .also send a video .

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: xorg 1:7.7+19ubuntu7.1
ProcVersionSignature: Ubuntu 5.3.0-59.53~18.04.1-generic 5.3.18
Uname: Linux 5.3.0-59-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.15
Architecture: amd64
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Tue Jun 16 19:58:59 2020
DistUpgraded: Fresh install
DistroCodename: bionic
DistroVariant: ubuntu
ExtraDebuggingInterest: No
GraphicsCard:
 Advanced Micro Devices, Inc. [AMD/ATI] Raven Ridge [Radeon Vega Series / Radeon Vega Mobile Series] [1002:15dd] (rev c8) (prog-if 00 [VGA controller])
   Subsystem: Gigabyte Technology Co., Ltd Radeon RX Vega 11 [1458:d000]
MachineType: Gigabyte Technology Co., Ltd. A320M-S2H
ProcEnviron:
 LANGUAGE=en_IN:en
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_IN
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-59-generic root=UUID=38903ee5-fb7c-4faa-ac0c-0a499b16e531 ro quiet splash nomodeset vt.handoff=1
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/08/2018
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F23
dmi.board.asset.tag: Default string
dmi.board.name: A320M-S2H-CF
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF23:bd08/08/2018:svnGigabyteTechnologyCo.,Ltd.:pnA320M-S2H:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnA320M-S2H-CF:rvrx.x:cvnDefaultstring:ct3:cvrDefaultstring:
dmi.product.family: Default string
dmi.product.name: A320M-S2H
dmi.product.sku: Default string
dmi.product.version: Default string
dmi.sys.vendor: Gigabyte Technology Co., Ltd.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.99-1ubuntu1~18.04.2
version.libgl1-mesa-dri: libgl1-mesa-dri 19.2.8-0ubuntu0~18.04.3
version.libgl1-mesa-glx: libgl1-mesa-glx 19.2.8-0ubuntu0~18.04.3
version.xserver-xorg-core: xserver-xorg-core N/A
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A

[Abir (abir12345)]

I've been going through this problem since I left Windows and came to Ubuntu Linux. My computer is not running smoothly. There are all kinds of problems. I can't think of anything to do. I'm very worried that you are not solving the problem properly.
#2 & #3 please I request you to watch the video and fix this problem because I have been going through this problem for a long time and I can't find any solution to this problem. No one can fix all the problems of system software.When I scroll an application after opening the computer, sometimes it is not working, then it is working in zoom in zoom out, for this I am not able to do any work well, sometimes the system automatically opens one new tab after another.

[Daniel van Vugt (vanvugt)]

Sorry I accidentally deleted one of the attachments. Please add it back in if you can.

But it looks like the same video you provided earlier this week so that's Chromium, not Xorg.

[Abir (abir12345)]

I do not know how to make a compartment, but once you say that you should be fixed in this way you should fix this thing that you can not fix my Ubuntu, you can not be able to solve any problems just

[Abir (abir12345)]

I've been going through this problem since I left Windows and came to Ubuntu Linux. My computer is not running smoothly. There are all kinds of problems. I can't think of anything to do. I'm very worried that you are not solving the problem properly.
please I request you to watch the video and fix this problem because I have been going through this problem for a long time and I can't find any solution to this problem. No one can fix all the problems of system software.When I scroll an application after opening the computer, sometimes it is not working, then it is working in zoom in zoom out, for this I am not able to do any work well, sometimes the system automatically opens one new tab after another.

[Daniel van Vugt (vanvugt)]

It sounds like your keyboard Ctrl key is stuck down, which will cause both the tabs problem and the zoom in/out problem.

Please tap the Ctrl keys on your keyboard several times in case one is stuck. If that hasn't solved the issue then please also try briefly unplugging the keyboard to see if your mouse then works properly in Chrome.

[Daniel van Vugt (vanvugt)]

Please also go to: Settings > Universal Access and enable:

  Always Show Universal Access Menu

That will add a new menu to the top panel. Please look in that menu and verify all the switches are off.

[Daniel van Vugt (vanvugt)]

That's the wrong menu.

Please turn this option ON: Always Show Universal Access Menu

and then access the menu via the Gnome Shell top bar.

Please also tap both your Ctrl keys to ensure neither is stuck.

[Abir (abir12345)]

thanks , this problem again happen today than i trying to solve it and press the control key .after
that find it solve ,thanks a lot sir.

[Daniel van Vugt (vanvugt)]

Great! It sounds like there's a small problem with your keyboard so that might need replacing. Unless you can remove the keycaps and clean under them.

[Daniel van Vugt (vanvugt)]

It's also possible there's no problem with the keyboard hardware and you just have the "Sticky Keys" feature turned on by accident. To turn that off you will need to follow the instructions mentioned above, or shown in the attached pictured.

[Abir (abir12345)]

Yes sir #15 you said small problem with my keyboard I am also think now because sticky keys already trun of.