Gnome Shell freeze

[adsson andre da silva gomes]

This bug have been happing on my PC, in the applications when i open some application folder and after click out of it, to close it. The screen just freeze and i have to reboot my notebook (Lenovo-ideapad-310).

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: xorg 1:7.7+19ubuntu14
ProcVersionSignature: Ubuntu 5.4.0-37.41-generic 5.4.41
Uname: Linux 5.4.0-37-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.2
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: skip
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Wed Jun 10 15:08:37 2020
DistUpgraded: Fresh install
DistroCodename: focal
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GpuHangFrequency: Several times a week
GpuHangReproducibility: Yes, I can easily reproduce it
GpuHangStarted: I don't know
GraphicsCard:
 Intel Corporation Skylake GT2 [HD Graphics 520] [8086:1916] (rev 07) (prog-if 00 [VGA controller])
   Subsystem: Lenovo Skylake GT2 [HD Graphics 520] [17aa:3822]
InstallationDate: Installed on 2020-06-09 (1 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
MachineType: LENOVO 80UH
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-37-generic root=UUID=31e5e6b9-3228-4c0a-b10a-d78f6218b8db ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/09/2018
dmi.bios.vendor: LENOVO
dmi.bios.version: 0XCN45WW
dmi.board.asset.tag: NO Asset Tag
dmi.board.name: Toronto 5A2
dmi.board.vendor: LENOVO
dmi.board.version: SDK0J40679 WIN
dmi.chassis.asset.tag: NO Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo ideapad 310-15ISK
dmi.modalias: dmi:bvnLENOVO:bvr0XCN45WW:bd08/09/2018:svnLENOVO:pn80UH:pvrLenovoideapad310-15ISK:rvnLENOVO:rnToronto5A2:rvrSDK0J40679WIN:cvnLENOVO:ct10:cvrLenovoideapad310-15ISK:
dmi.product.family: IDEAPAD
dmi.product.name: 80UH
dmi.product.sku: LENOVO_MT_80UH_BU_idea_FM_Lenovo ideapad 310-15ISK
dmi.product.version: Lenovo ideapad 310-15ISK
dmi.sys.vendor: LENOVO
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.101-2
version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1

[Daniel van Vugt (vanvugt)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 1872268, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Feel free to continue to report any other bugs you may find.