Realtek RTL8821CE [10ec:c821] Subsystem [103c:831a] wifi commanders have disappeared

Bug #1882360 reported by clotilde
18
This bug affects 3 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Wishlist
Unassigned
rtl8821ce (Ubuntu)
Incomplete
Undecided
Unassigned

Bug Description

wifi has desapeared from the computer. Its a hp intel corei7, 8th gen. When updating to ubuntu 20.04 the controllers have gone- I have tried every patch i found but no idea how to do it. I have never asked anything in this forum, i donñt know how should do make the questiones

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.4.0-31-generic 5.4.0-31.35
ProcVersionSignature: Ubuntu 5.4.0-31.35-generic 5.4.34
Uname: Linux 5.4.0-31-generic x86_64
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: ret 2180 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Sat Jun 6 15:46:25 2020
InstallationDate: Installed on 2019-10-09 (241 days ago)
InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
IwConfig:
 lo no wireless extensions.

 eno1 no wireless extensions.

 usb0 no wireless extensions.
MachineType: HP HP Pavilion Laptop 15-cs0xxx
ProcFB: 0 EFI VGA
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-31-generic root=/dev/mapper/ubuntu--vg-root ro recovery nomodeset i8042.nomux=1 i8042.reset
RelatedPackageVersions:
 linux-restricted-modules-5.4.0-31-generic N/A
 linux-backports-modules-5.4.0-31-generic N/A
 linux-firmware 1.187
RfKill:
 0: hci0: Bluetooth
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/06/2018
dmi.bios.vendor: Insyde
dmi.bios.version: F.04
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 84BE
dmi.board.vendor: HP
dmi.board.version: 02.12
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.04:bd07/06/2018:svnHP:pnHPPavilionLaptop15-cs0xxx:pvrType1ProductConfigId:rvnHP:rn84BE:rvr02.12:cvnHP:ct10:cvrChassisVersion:
dmi.product.family: 103C_5335KV HP Pavilion
dmi.product.name: HP Pavilion Laptop 15-cs0xxx
dmi.product.sku: 4XH01EA#UUZ
dmi.product.version: Type1ProductConfigId
dmi.sys.vendor: HP

Revision history for this message
clotilde (cloticloti) wrote :
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Kai-Heng Feng (kaihengfeng) wrote : Re: wifi commanders have dessapeared

Please install rtl8821ce-dkms. Linux kernel doesn't support it (yet).

Changed in linux (Ubuntu):
importance: Undecided → Wishlist
Revision history for this message
You-Sheng Yang (vicamo) wrote :

See also bug 1885862.

tags: added: hwe-networking-wifi
summary: - wifi commanders have dessapeared
+ Realtek RTL8821CE [10ec:c821] Subsystem [103c:831a] wifi commanders have
+ disappeared
You-Sheng Yang (vicamo)
Changed in rtl8821ce (Ubuntu):
status: New → Incomplete
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Duplicates of this bug

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.