[nvidia] Xorg crash: Fatal server error: no screens found(EE)

Bug #1882173 reported by Steve Maze
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xorg-server (Ubuntu)
New
Undecided
Unassigned

Bug Description

System randomly "hangs" for about 30 seconds before rebooting. Crash has never occurred while system is idle. I typically am editing code with VS code with Chrome and a terminal window open at the save time. There does not seem to be a pattern to the crashes.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: xorg 1:7.7+19ubuntu14
ProcVersionSignature: Ubuntu 5.4.0-33.37-generic 5.4.34
Uname: Linux 5.4.0-33-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia wl
.proc.driver.nvidia.gpus.0000.01.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/0000:01:00.0'
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.suspend: suspend hibernate resume
.proc.driver.nvidia.suspend_depth: default modeset uvm
.proc.driver.nvidia.version:
 NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21 01:17:26 UTC 2020
 GCC version: gcc version 9.3.0 (Ubuntu 9.3.0-10ubuntu2)
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: skip
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Thu Jun 4 20:29:21 2020
DistUpgraded: Fresh install
DistroCodename: focal
DistroVariant: ubuntu
DkmsStatus:
 bcmwl, 6.30.223.271+bdcom, 5.4.0-31-generic, x86_64: installed
 bcmwl, 6.30.223.271+bdcom, 5.4.0-33-generic, x86_64: installed
 nvidia, 440.64, 5.4.0-31-generic, x86_64: installed
 nvidia, 440.64, 5.4.0-33-generic, x86_64: installed
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
 Subsystem: ASUSTeK Computer Inc. Xeon E3-1200 v3/4th Gen Core Processor Integrated Graphics Controller [1043:8534]
 NVIDIA Corporation GK104 [GeForce GTX 770] [10de:1184] (rev a1) (prog-if 00 [VGA controller])
   Subsystem: ASUSTeK Computer Inc. GK104 [GeForce GTX 770] [1043:8465]
InstallationDate: Installed on 2019-06-10 (361 days ago)
InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210)
MachineType: ASUS All Series
ProcEnviron:
 LANGUAGE=en_US
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-33-generic root=UUID=90ed235f-b540-4361-b3d0-73a0c0e44038 ro quiet splash nvidia-drm.modeset=1 vt.handoff=1
SourcePackage: xorg
Symptom: display
Title: Xorg crash
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/27/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 2702
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: Z97-DELUXE
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr2702:bd10/27/2015:svnASUS:pnAllSeries:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnZ97-DELUXE:rvrRev1.xx:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.family: ASUS MB
dmi.product.name: All Series
dmi.product.sku: All
dmi.product.version: System Version
dmi.sys.vendor: ASUS
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.101-2
version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1
version.libgl1-mesa-glx: libgl1-mesa-glx 20.0.4-2ubuntu1
version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1

Revision history for this message
Steve Maze (ramonasteve) wrote :
affects: ubuntu → xorg (Ubuntu)
tags: added: nvidia
summary: - Xorg crash
+ [nvidia] Xorg crash: Fatal server error: no screens found(EE)
affects: xorg (Ubuntu) → xorg-server (Ubuntu)
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 1543192, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Feel free to continue to report any other bugs you may find.

Revision history for this message
Steve Maze (ramonasteve) wrote :

I have perform a apt full-upgrade and confirmed the xserver version:
  xserver-xorg-core 2:1.20.8-2ubuntu2.1
  xserver-xorg-core-hwe-18.04 3:14.5

Hopefully this will solve the problem.

Thank you for your suggestions.

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