Ubuntu dock behaves crazy when hidden at the bottom of the screen

Bug #1881941 reported by Gustavo Gutierrez
82
This bug affects 15 people
Affects Status Importance Assigned to Milestone
gnome-shell-extension-ubuntu-dock (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

I had put the dock on the bottom of the screen and also set to hide automatically.
The dock works fine as expected but there are sometimes (actually like 90% of the time) that it behaves weird when I try to access it with the mouse pointer, the dock starts to bounce quickly without stopping and then it's kind of hard to press the icons on it (when I'm lucky I can click the icon), other times I had to move away the pointer from the bottom and then move it back to access the dock.
I made a video of it although it's very short but you can see for a brief of time how the dock starts to bounce.
I haven't installed new packages or applications that change the behaviour of the dock in any way.

tavoge@e6430s:~$ lsb_release -rd
Description: Ubuntu 20.04 LTS
Release: 20.04

tavoge@e6430s:~$ apt-cache policy xorg
xorg:
  Instalados: 1:7.7+19ubuntu14
  Candidato: 1:7.7+19ubuntu14
  Tabla de versión:
 *** 1:7.7+19ubuntu14 500
        500 http://mx.archive.ubuntu.com/ubuntu focal/main amd64 Packages
        100 /var/lib/dpkg/status

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: xorg 1:7.7+19ubuntu14
ProcVersionSignature: Ubuntu 5.4.0-33.37-generic 5.4.34
Uname: Linux 5.4.0-33-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.2
Architecture: amd64
BootLog: Error: [Errno 13] Permiso denegado: '/var/log/boot.log'
CasperMD5CheckResult: skip
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Wed Jun 3 11:40:48 2020
DistUpgraded: Fresh install
DistroCodename: focal
DistroVariant: ubuntu
DkmsStatus: virtualbox, 6.1.6, 5.4.0-33-generic, x86_64: installed
ExtraDebuggingInterest: Yes
GraphicsCard:
 Intel Corporation 3rd Gen Core processor Graphics Controller [8086:0166] (rev 09) (prog-if 00 [VGA controller])
   Subsystem: Dell 3rd Gen Core processor Graphics Controller [1028:057d]
InstallationDate: Installed on 2020-05-29 (5 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
MachineType: Dell Inc. Latitude E6430s
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-33-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/30/2018
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A21
dmi.board.name: 0XHTPW
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA21:bd11/30/2018:svnDellInc.:pnLatitudeE6430s:pvr01:rvnDellInc.:rn0XHTPW:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: Latitude E6430s
dmi.product.sku: Latitude E6430s
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.101-2
version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1

Revision history for this message
Gustavo Gutierrez (tavoge) wrote :
affects: xorg (Ubuntu) → gnome-shell-extension-ubuntu-dock (Ubuntu)
summary: - Ubuntu dock behaves crazy when hidden
+ Ubuntu dock behaves crazy when hidden at the bottom of the screen
Revision history for this message
Vitalie Procopan (vprocopan) wrote :

I confirm that this bug is present (and I know one person who does have the same bug), to reproduce you have to set it to bottom and to auto-hide, then hover over with the mouse, 70% of the time it works properly, and other 30% it keeps popping up, appearing and disappearing like mentioned above. What can be done on my end to help troubleshoot and fix?

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in gnome-shell-extension-ubuntu-dock (Ubuntu):
status: New → Confirmed
Revision history for this message
sepukkuhero (sepukkuhero) wrote :
Revision history for this message
sepukkuhero (sepukkuhero) wrote :

Jesus Christ. Somehow the "Ubuntu Dock" keeps interacting EVEN OFF and conflicting with other dock extensions and even extensions like "Hide Top Bar"! I had to uninstall the standard dock from the terminal to resolve the following issues:

-Double dock;
-Dock flashing / bouncing in fullscreen.

The problem was completely resolved with the following command:

-sudo apt remove gnome-shell-extension-ubuntu-dock

I'm pretty sure that the standard Ubuntu Dock smarthide/intelhide continues to interfere with the intelhide of other extensions even after it is disabled... It needs to be uninstalled. Something needs to be done about this extension.

Revision history for this message
sepukkuhero (sepukkuhero) wrote :

Fixed:

Jesus Christ. Somehow the "Ubuntu Dock" keeps interacting EVEN OFF and conflicting with other dock extensions and even extensions like "Hide Top Bar"! I had to uninstall the standard dock from the terminal to resolve the following issues:

-Double dock;
-Dock flashing / bouncing in fullscreen.

The problem was completely resolved with the following command:

-sudo apt remove gnome-shell-extension-ubuntu-dock

I'm pretty sure that the standard Ubuntu Dock smarthide/intelhide continues to interfere with the intelhide of other extensions even after it is disabled... It needs to be uninstalled. Something needs to be done about this extension.

Revision history for this message
sepukkuhero (sepukkuhero) wrote :

Actually, not fixed :/

Revision history for this message
Russell Weber (rustyscottweber) wrote :

I'm a capable software developer. However, I am at a loss on where to start debugging this issue. Does anyone have any idea of where to start?

Revision history for this message
Vitalie Procopan (vprocopan) wrote : Re: [Bug 1881941] Re: Ubuntu dock behaves crazy when hidden at the bottom of the screen
Download full text (4.3 KiB)

You would have to dock the tab in the bottom and set auto-hide. Then try to
use it while using folders/windows, in some cases it buggs out, pretty
frequently to notice.
__________________
Respectfully yours,
Vitalie Procopan
+373 69989548
Skype: spiker1988

вт, 9 февр. 2021 г. в 22:25, Russell Weber <email address hidden>:

> I'm a capable software developer. However, I am at a loss on where to
> start debugging this issue. Does anyone have any idea of where to
> start?
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1881941
>
> Title:
> Ubuntu dock behaves crazy when hidden at the bottom of the screen
>
> Status in gnome-shell-extension-ubuntu-dock package in Ubuntu:
> Confirmed
>
> Bug description:
> I had put the dock on the bottom of the screen and also set to hide
> automatically.
> The dock works fine as expected but there are sometimes (actually like
> 90% of the time) that it behaves weird when I try to access it with the
> mouse pointer, the dock starts to bounce quickly without stopping and then
> it's kind of hard to press the icons on it (when I'm lucky I can click the
> icon), other times I had to move away the pointer from the bottom and then
> move it back to access the dock.
> I made a video of it although it's very short but you can see for a
> brief of time how the dock starts to bounce.
> I haven't installed new packages or applications that change the
> behaviour of the dock in any way.
>
>
> tavoge@e6430s:~$ lsb_release -rd
> Description: Ubuntu 20.04 LTS
> Release: 20.04
>
>
> tavoge@e6430s:~$ apt-cache policy xorg
> xorg:
> Instalados: 1:7.7+19ubuntu14
> Candidato: 1:7.7+19ubuntu14
> Tabla de versión:
> *** 1:7.7+19ubuntu14 500
> 500 http://mx.archive.ubuntu.com/ubuntu focal/main amd64
> Packages
> 100 /var/lib/dpkg/status
>
> ProblemType: Bug
> DistroRelease: Ubuntu 20.04
> Package: xorg 1:7.7+19ubuntu14
> ProcVersionSignature: Ubuntu 5.4.0-33.37-generic 5.4.34
> Uname: Linux 5.4.0-33-generic x86_64
> ApportVersion: 2.20.11-0ubuntu27.2
> Architecture: amd64
> BootLog: Error: [Errno 13] Permiso denegado: '/var/log/boot.log'
> CasperMD5CheckResult: skip
> CompositorRunning: None
> CurrentDesktop: ubuntu:GNOME
> Date: Wed Jun 3 11:40:48 2020
> DistUpgraded: Fresh install
> DistroCodename: focal
> DistroVariant: ubuntu
> DkmsStatus: virtualbox, 6.1.6, 5.4.0-33-generic, x86_64: installed
> ExtraDebuggingInterest: Yes
> GraphicsCard:
> Intel Corporation 3rd Gen Core processor Graphics Controller
> [8086:0166] (rev 09) (prog-if 00 [VGA controller])
> Subsystem: Dell 3rd Gen Core processor Graphics Controller [1028:057d]
> InstallationDate: Installed on 2020-05-29 (5 days ago)
> InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64
> (20200423)
> MachineType: Dell Inc. Latitude E6430s
> ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-33-generic
> root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7
> SourcePackage: xorg
> Symptom: display
> UpgradeStatus: No upgrade log present (probably fresh install)
> ...

Read more...

Revision history for this message
Vitalie Procopan (vprocopan) wrote :
Download full text (4.7 KiB)

It could be the auto-hide feature something to do with some pixel counting.
__________________
Respectfully yours,
Vitalie Procopan
+373 69989548
Skype: spiker1988

ср, 10 февр. 2021 г. в 13:17, Vitalie Procopan <email address hidden>:

> You would have to dock the tab in the bottom and set auto-hide. Then try
> to use it while using folders/windows, in some cases it buggs out, pretty
> frequently to notice.
> __________________
> Respectfully yours,
> Vitalie Procopan
> +373 69989548
> Skype: spiker1988
>
>
> вт, 9 февр. 2021 г. в 22:25, Russell Weber <email address hidden>:
>
>> I'm a capable software developer. However, I am at a loss on where to
>> start debugging this issue. Does anyone have any idea of where to
>> start?
>>
>> --
>> You received this bug notification because you are subscribed to the bug
>> report.
>> https://bugs.launchpad.net/bugs/1881941
>>
>> Title:
>> Ubuntu dock behaves crazy when hidden at the bottom of the screen
>>
>> Status in gnome-shell-extension-ubuntu-dock package in Ubuntu:
>> Confirmed
>>
>> Bug description:
>> I had put the dock on the bottom of the screen and also set to hide
>> automatically.
>> The dock works fine as expected but there are sometimes (actually like
>> 90% of the time) that it behaves weird when I try to access it with the
>> mouse pointer, the dock starts to bounce quickly without stopping and then
>> it's kind of hard to press the icons on it (when I'm lucky I can click the
>> icon), other times I had to move away the pointer from the bottom and then
>> move it back to access the dock.
>> I made a video of it although it's very short but you can see for a
>> brief of time how the dock starts to bounce.
>> I haven't installed new packages or applications that change the
>> behaviour of the dock in any way.
>>
>>
>> tavoge@e6430s:~$ lsb_release -rd
>> Description: Ubuntu 20.04 LTS
>> Release: 20.04
>>
>>
>> tavoge@e6430s:~$ apt-cache policy xorg
>> xorg:
>> Instalados: 1:7.7+19ubuntu14
>> Candidato: 1:7.7+19ubuntu14
>> Tabla de versión:
>> *** 1:7.7+19ubuntu14 500
>> 500 http://mx.archive.ubuntu.com/ubuntu focal/main amd64
>> Packages
>> 100 /var/lib/dpkg/status
>>
>> ProblemType: Bug
>> DistroRelease: Ubuntu 20.04
>> Package: xorg 1:7.7+19ubuntu14
>> ProcVersionSignature: Ubuntu 5.4.0-33.37-generic 5.4.34
>> Uname: Linux 5.4.0-33-generic x86_64
>> ApportVersion: 2.20.11-0ubuntu27.2
>> Architecture: amd64
>> BootLog: Error: [Errno 13] Permiso denegado: '/var/log/boot.log'
>> CasperMD5CheckResult: skip
>> CompositorRunning: None
>> CurrentDesktop: ubuntu:GNOME
>> Date: Wed Jun 3 11:40:48 2020
>> DistUpgraded: Fresh install
>> DistroCodename: focal
>> DistroVariant: ubuntu
>> DkmsStatus: virtualbox, 6.1.6, 5.4.0-33-generic, x86_64: installed
>> ExtraDebuggingInterest: Yes
>> GraphicsCard:
>> Intel Corporation 3rd Gen Core processor Graphics Controller
>> [8086:0166] (rev 09) (prog-if 00 [VGA controller])
>> Subsystem: Dell 3rd Gen Core processor Graphics Controller
>> [1028:057d]
>> InstallationDate: Installed on 2020-05-29 (5 days ago)
>> InstallationMedia: Ubuntu 20....

Read more...

Revision history for this message
Michael Erdely (calculi) wrote :

For myself, I'm only seeing this issue when IntelliJ is open and over the dock location, versions 2020.3 and 2021.1 thus far. I can't reproduce with any other application.

Revision history for this message
Francisco Marzoa (fmmarzoa) wrote :

@Michael Erdely

Just realized that it happens to me too when using Android Studio, which is kinda a fork of IntelliJ Idea, so maybe it's something related to IntelliJ interface or Java or something alike...

I wonder if the rest of the users here have experienced it with the same products.

Revision history for this message
Russell Weber (rustyscottweber) wrote :

I can recreate this issue with many other applications, not limited to intellij. From my experience, this has much more to do with timing.
Order of operations for recreation that I tested with only firefox open:
1. Make any program doc/stick to the bottom of the screen (easiest way to do this is to make the program full screen).
2. Move your mouse cursor to the bottom of the screen to unhide the bottom dock. (This will force it to draw over the full screen aplication you have open).
3. Very quickly move your cursor away from the bottom of the screen forcing the dock to start to hide again.
4. Before the doc hides again, this happens very quickly, move the mouse back down to the bottom of the screen to unhide the dock again.

Very often, but not always, this procedure will recreate the bug and cause the dock menu to fidgit between trying to hide its self and un-hide its self.

Revision history for this message
Russell Weber (rustyscottweber) wrote :

I switched to Wayland today because of a different issue concerning X-11 crashing while using display ports and as a side effect do not see this issue at all now. I suspect that one of the following to be true:
1. the issue was fixed in another bug
2
. Using Wayland instead of X11 is a work around to this issue. As the issue relates to the interaction between Gnome and X11.
Can someone confirm to me that this issue still exists and whether or not switching to Wayland instead of X11 works around the issue? Just because it worked for me, doesn't mean that it's a fix for everyone.

Revision history for this message
Richard Tran Mills (rtmills) wrote :

I've been seeing this bug for at least a year (occurring with any number of applications that I run -- it does not seem specific to any particular thing). I came across this bug report today after wondering about possible workarounds. I can confirm that switching to Wayland as @rustyscottweber suggests seems to fix this problem on my machine. I am running Ubuntu 20.04.3 LTS.

Revision history for this message
simon coleman (simondcoleman) wrote :

I see this issue fairly frequently with the dock at the RHS of the display, I do not think it is related to the location.

Having just moved all the other windows on this display away from the dock location it has opened & remained open without the mouse cursor over it.

Setting a window to fullscreen again caused the dock to hide & un-maximising the window did not re-open the dock (ie, it remains hidden).

At this point it can be unhidden normally (without flickering) by moving the mouse to the screen edge, and dock autohides once the mouse is off it again.

I conclude there is a problem with the mouseover/show/hide state logic, since in the example I just gave, the dock opened without the mouseover as soon as there was screen area for it to avoid overlaying another window.

Looks like it thought it had a mouseover it was trying to comply with.
I wonder if the mouseover logic is
    dock_should_be_open = NOT dock_should_be_open

and somehow it ends up inconsistent with the actual open state of the dock, so tries to simultaneously open & close when the mouse gets to the edge of the display (and why it popped open without a mouse for me).

hth

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