external audio device shown in pulseaudio but sound emitted through internal laptop speakers after fresh install

[salima]

bug #1866194 appears the same but fix directed to upraders.
not sure if you have all the information you need from me...

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: pulseaudio 1:13.99.1-1ubuntu3.2
ProcVersionSignature: Ubuntu 5.4.0-33.37-generic 5.4.34
Uname: Linux 5.4.0-33-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: salima 1081 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: LXDE
Date: Tue Jun 2 21:54:50 2020
InstallationDate: Installed on 2020-05-19 (14 days ago)
InstallationMedia: Lubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
SourcePackage: pulseaudio
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/20/2016
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.2.0
dmi.board.name: 07JM0H
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.2.0:bd05/20/2016:svnDellInc.:pnInspiron5559:pvr:rvnDellInc.:rn07JM0H:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: Inspiron 5559
dmi.product.sku: 06B2
dmi.sys.vendor: Dell Inc.

[Daniel van Vugt (vanvugt)]

Let's track this in bug 1866194 until that's released. If it's still happening after that then we can separate them again.

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.