Mouse pointer disappeared after upgrade

Bug #1881062 reported by Sadaharu Wakisaka
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Undecided
Unassigned
xorg-server (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Mouse vendor: Elecom
Mouse name: Deft M-DT20R
S/N 99011158
S/N 9700261B
I have two sets of this model and both are not working any more.
Wireless USB mouse stopped working after 'sudo apt upgrade' on 0:00 UTC 28th May 2020.
I also upgraded BIOS of ThinkStation P500 from A4KT89US to A4KTA7US just an hour before the upgrade.
However I plugged in an old wired Elecom USB mouse and this is working.
And also I tried another wireless USB mouse Logicool M570, this model is working except the left-click or right-click (means unstable).

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: xorg 1:7.7+19ubuntu14
ProcVersionSignature: Ubuntu 5.4.0-34.38-generic 5.4.41
Uname: Linux 5.4.0-34-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
.proc.driver.nvidia.gpus.0000.03.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/0000:03:00.0'
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.suspend: suspend hibernate resume
.proc.driver.nvidia.suspend_depth: default modeset uvm
.proc.driver.nvidia.version:
 NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21 01:17:26 UTC 2020
 GCC version:
.tmp.unity_support_test.0:

ApportVersion: 2.20.11-0ubuntu27.2
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: skip
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity:Unity7:ubuntu
Date: Thu May 28 13:14:27 2020
DistUpgraded: Fresh install
DistroCodename: focal
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
 NVIDIA Corporation GM107GL [Quadro K2200] [10de:13ba] (rev a2) (prog-if 00 [VGA controller])
   Subsystem: NVIDIA Corporation GM107GL [Quadro K2200] [10de:1097]
InstallationDate: Installed on 2020-05-25 (3 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
MachineType: LENOVO 30A6S45A16
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-34-generic root=UUID=822191be-6b70-4841-97dc-e4c008d418b2 ro quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/13/2020
dmi.bios.vendor: LENOVO
dmi.bios.version: A4KTA7AUS
dmi.board.name: 102F
dmi.board.vendor: LENOVO
dmi.board.version: SDK0J40705 WIN 3425060692537
dmi.chassis.type: 7
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnLENOVO:bvrA4KTA7AUS:bd04/13/2020:svnLENOVO:pn30A6S45A16:pvrThinkStationP500:rvnLENOVO:rn102F:rvrSDK0J40705WIN3425060692537:cvnToBeFilledByO.E.M.:ct7:cvrToBeFilledByO.E.M.:
dmi.product.family: ThinkStation P500
dmi.product.name: 30A6S45A16
dmi.product.sku: LENOVO_MT_30A6_BU_Think_FM_ThinkStation P500
dmi.product.version: ThinkStation P500
dmi.sys.vendor: LENOVO
version.compiz: compiz 1:0.9.14.1+20.04.20200211-0ubuntu1
version.libdrm2: libdrm2 2.4.101-2
version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1

Revision history for this message
Sadaharu Wakisaka (psw1747) wrote :
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Please attach your /var/log/apt/history.log so we can see what changed on the 28th of May.

affects: xorg (Ubuntu) → xorg-server (Ubuntu)
Changed in linux (Ubuntu):
status: New → Incomplete
Changed in xorg-server (Ubuntu):
status: New → Incomplete
Revision history for this message
Sadaharu Wakisaka (psw1747) wrote :

I am sorry that I forgot the files from dmesg and Xorg.0.log. And right after sending this bug report I read some articles in AskUbuntu. I installed Ubuntu by UEFI mode when the bug happened, and I found no use of UEFI for me. Then I reinstalled by Legacy mode and meantime I erased everything when I found email from here. I regret why I didn't put those files on Google drive or somewhere...

Revision history for this message
Kai-Heng Feng (kaihengfeng) wrote :

Seems like the desktop is Unity. I wonder if same thing happens under GNOME...

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for xorg-server (Ubuntu) because there has been no activity for 60 days.]

Changed in xorg-server (Ubuntu):
status: Incomplete → Expired
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.