Ubuntu
gnome-bluetooth package

Bluetooth won't turn on

Bug #1880972 reported by Rajesh Chaudhary
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
gnome-bluetooth (Ubuntu)
Incomplete
Undecided
Unassigned

Bug Description

I probably had suspended the laptop. Then after coming back I couldn't turn on the Bluetooth.

Screenshots might be helpful.
https://imgur.com/a/0Vx4Sqb

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: gnome-bluetooth 3.34.1-1
ProcVersionSignature: Ubuntu 5.4.0-31.35-generic 5.4.34
Uname: Linux 5.4.0-31-generic x86_64
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Wed May 27 20:40:15 2020
InstallationDate: Installed on 2020-05-04 (23 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
SourcePackage: gnome-bluetooth
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Rajesh Chaudhary (rajeshisnepali) wrote :
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Looks like bug 1738838. But please also run 'rfkill' and paste the output here so we can see if the hardware switch is off.

Changed in gnome-bluetooth (Ubuntu):
status: New → Incomplete
Revision history for this message
Rajesh Chaudhary (rajeshisnepali) wrote :

Output of rfkill:

ID TYPE DEVICE SOFT HARD
 1 wlan phy0 unblocked unblocked
 5 bluetooth hci0 unblocked unblocked

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thanks. That means it's not a hardware problem, and is definitely a duplicate of bug 1738838.

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