REGRESSION Linux kernel 5.3.0-53 freeze on shutdown/restart

Bug #1880425 reported by Matias N. Goldberg
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux-signed-hwe (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Last known good: 5.3.0-51
Last known bad: 5.3.0-53

System:
Laptop
Ryzen 2500U 8GB RAM
Lenovo ideapad 330-15 ARR

Description: Ubuntu 18.04.4 LTS
Release: 18.04

apt-cache policy linux-image-5.3.0-53
linux-image-5.3.0-53-generic:
  Installed: 5.3.0-53.47~18.04.1
  Candidate: 5.3.0-53.47~18.04.1
  Version table:
 *** 5.3.0-53.47~18.04.1 500
        500 http://ar.archive.ubuntu.com/ubuntu bionic-updates/main amd64 Packages
        500 http://security.ubuntu.com/ubuntu bionic-security/main amd64 Packages
        100 /var/lib/dpkg/status
linux-image-5.3.0-53-lowlatency:
  Installed: (none)
  Candidate: 5.3.0-53.47~18.04.1
  Version table:
     5.3.0-53.47~18.04.1 500
        500 http://ar.archive.ubuntu.com/ubuntu bionic-updates/main amd64 Packages
        500 http://security.ubuntu.com/ubuntu bionic-security/main amd64 Packages

Symptoms:
The system will lock right when it should shutdown or restart. The screen goes blank (but monitor doesn't turn off) and keyboard becomes locked up (i.e. numpad LED still lit, but will not respond).

Only solution is to keep holding Power down for 10 seconds.

Attached core dump from lightdm which seems to be generated with the crash.

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: linux-image-5.3.0-53-generic 5.3.0-53.47~18.04.1
ProcVersionSignature: Ubuntu 5.3.0-51.44~18.04.2-generic 5.3.18
Uname: Linux 5.3.0-51-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.14
Architecture: amd64
CurrentDesktop: XFCE
Date: Sun May 24 14:26:40 2020
InstallationDate: Installed on 2019-05-21 (368 days ago)
InstallationMedia: Xubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
SourcePackage: linux-signed-hwe
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Matias N. Goldberg (dark-sylinc) wrote :
Revision history for this message
Matias N. Goldberg (dark-sylinc) wrote :

Please marks this as duplicate of:
https://bugs.launchpad.net/ubuntu/+source/linux-meta-hwe/+bug/1880041

I only just found it after reporting

Revision history for this message
Yosha872 (yosha) wrote :

Done.

Revision history for this message
Shiv kumar (shivgeek) wrote :

OS: ubuntu 18.04.4
CPU: ryzen 5 3400g

As my ubuntu kernel updated to 5.3.0-53 I started facing issue in shutdown and reboot my pc. As I shutdown my pc from os, monitor screen goes off but cpu fan and other fan connected to smps kept on running and if I reboot my pc from os then same happen monitor screen goes off and cpu fan and other fan kept on running so I downgraded my kernel from 5.3.0-53 to 5.3.0-51 and it's fixed the issue now all work well.

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in linux-signed-hwe (Ubuntu):
status: New → Confirmed
Revision history for this message
Daniel Vacas (dafavac64) wrote :

Buen día chicos , les traigo una solución , que es subir el kernel a una versión mas estable , en mi caso use "ukuu" para poder instalar otro kernel https://github.com/teejee2008/ukuu/releases ,
en mi caso yo subí a "Linux 5.3.0-050300-generic" quizá lo encontraran en ukuu como "Linux 5.3" estará junto a las versiones de ubuntu.

Solo presionan en instalar y tardara unos minutos , al final mostrara las instrucciones de que debe hacer,entre ellas (en resumen) reiniciar y elegir en el "grub" la nueva versión que tendrán algo asi:"5.3.0-050300-generic", res recomiendo editar el "grub" posteriormente para que inicie el sistema desde ese kernel deseado.

NOTA:Se recomienda usar el kernel del repositorio oficial del sistema , esta operación puede traer fallos debido a que no esta certificada por el repositorio del sistema, pero por necesidad se puede realizar estas operaciones.

Este proceso fue realizado en mi laptop el 2020/28/5.

  -os: elementary OS 5.1.4 Hera
  -hardware: Cuádruple núcleo AMD Ryzen 5 2500U with Radeon Vega Mobile Gfx

programas:
    *ukuu: https://github.com/teejee2008/ukuu/releases
    *grub_Customer: https://tipsonubuntu.com/2018/03/11/install-grub-customizer-ubuntu-18-04-lts/

Si desean un vídeo explicativo escribir al correo: <email address hidden>

Att. DAFAVAC

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