package linux-image-4.15.0-101-generic 4.15.0-101.102~16.04.1 failed to install/upgrade: subprocess installed pre-removal script returned error exit status 1

Bug #1880391 reported by surendra
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux-hwe (Ubuntu)
Invalid
Low
Unassigned

Bug Description

system is slow in boot with frequent issue showing up again. Re-installed grub to latest version, made changes in /etc/default/grub to boot fast with "nomodeset quiet splash" but again it boot slow. when it's logged in at frequently interval the menu box, screen hang with black screen. updated all the files and wanted to upgrade to 18.04.4 which it does not allow after following all options online with the related issue. Previously had installed twice with 16.04.6 with following upgrade to 18.04.4 but system don't boot with issue coming up at various stage. It's a sophisticated bug & make system venerable at every stage to come up with issues to stop functioning properly. Kernel issue with unsigned image, software update & hardware issue pulling up at frequent interval. Present installed system does not have kernel issue but bug creating problem in its own way. Changes made does not apply & in next boot some other issue comes up.

ProblemType: Package
DistroRelease: Ubuntu 16.04
Package: linux-image-4.15.0-101-generic 4.15.0-101.102~16.04.1
ProcVersionSignature: Ubuntu 4.15.0-101.102~16.04.1-generic 4.15.18
Uname: Linux 4.15.0-101-generic i686
NonfreeKernelModules: btrfs zstd_compress xor raid6_pq ufs qnx4 hfsplus hfs minix ntfs msdos jfs xfs libcrc32c crypto_simd cryptd aes_i586 dm_crypt input_leds snd_hda_codec_realtek snd_hda_codec_generic snd_hda_intel snd_hda_codec snd_hda_core snd_hwdep snd_pcm joydev snd_seq_midi snd_seq_midi_event snd_rawmidi snd_seq snd_seq_device gpio_ich snd_timer snd lpc_ich coretemp serio_raw soundcore shpchp mac_hid parport_pc ppdev lp parport autofs4 uas usb_storage hid_generic usbhid hid i915 video i2c_algo_bit drm_kms_helper syscopyarea sysfillrect sysimgblt psmouse fb_sys_fops atl1c pata_acpi drm
ApportVersion: 2.20.1-0ubuntu2.23
Architecture: i386
Date: Sun May 24 16:14:41 2020
ErrorMessage: subprocess installed pre-removal script returned error exit status 1
InstallationDate: Installed on 2020-05-21 (2 days ago)
InstallationMedia: Ubuntu 16.04.6 LTS "Xenial Xerus" - Release i386 (20190227.1)
RelatedPackageVersions:
 dpkg 1.18.4ubuntu1.6
 apt 1.2.32ubuntu0.1
SourcePackage: linux-hwe
Title: package linux-image-4.15.0-101-generic 4.15.0-101.102~16.04.1 failed to install/upgrade: subprocess installed pre-removal script returned error exit status 1
UpgradeStatus: Upgraded to xenial on 2020-05-23 (0 days ago)

Revision history for this message
surendra (surendra-mum) wrote :
tags: removed: need-duplicate-check
Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Reviewing your dmesg attachment in this bug report it seems that there is a problem with your hardware. I recommend performing a back up and then investigating the situation. Measures you might take include checking cable connections and using software tools to investigate the health of your hardware. In the event that is is not in fact an error with your hardware please set the bug's status back to New. Thanks and good luck!

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

tags: added: hardware-error
Changed in linux-hwe (Ubuntu):
importance: Undecided → Low
status: New → Invalid
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