Permanent pointer arrow at center of screen

[Roger Hsu]

There is a permanent pointer arrow on my screen. I have included a screenshot. The pointer arrow in the center of the screen is *not* my mouse pointer. My mouse pointer functions normally but I can't get rid of the pointer arrow in the center of the screen. I have not tried restarting the system to see if it goes away as I wanted to file this bug first.

OS Name: Ubuntu 20.04 LTS
OS Type: 64-bit
GNOME Version: 3.36.2
Windowing System: X11

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: xorg 1:7.7+19ubuntu14
ProcVersionSignature: Ubuntu 5.4.0-31.35-generic 5.4.34
Uname: Linux 5.4.0-31-generic x86_64
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: skip
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Sat May 23 17:07:19 2020
DistUpgraded: Fresh install
DistroCodename: focal
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
 Advanced Micro Devices, Inc. [AMD/ATI] Ellesmere [Radeon RX 470/480/570/570X/580/580X/590] [1002:67df] (rev e7) (prog-if 00 [VGA controller])
   Subsystem: Sapphire Technology Limited Nitro+ Radeon RX 570/580/590 [1da2:e366]
InstallationDate: Installed on 2020-05-23 (0 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
Lsusb:
 Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 002: ID 046d:c52b Logitech, Inc. Unifying Receiver
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M.
ProcEnviron:
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-31-generic root=UUID=2fd43526-0b59-4c37-890d-023522b1288c ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/30/2017
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P3.10
dmi.board.name: AB350M Pro4
dmi.board.vendor: ASRock
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP3.10:bd08/30/2017:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnAB350MPro4:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.family: To Be Filled By O.E.M.
dmi.product.name: To Be Filled By O.E.M.
dmi.product.sku: To Be Filled By O.E.M.
dmi.product.version: To Be Filled By O.E.M.
dmi.sys.vendor: To Be Filled By O.E.M.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.101-2
version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1

[Roger Hsu (rogermhsu)]

Restarting the system does not fix the problem nor does changing the background.

[Roger Hsu (rogermhsu)]

Changing the Displays "Scale" and toggling "Adjust for TV" did not fix the problem. However, changing the Refresh Rate from 60.00 Hz to 59.94 Hz fixed the problem, and when I changed the Refresh Rate back to 60.00 Hz, the problem remained fixed (i.e., no permanent pointer arrow).

This bug could be perhaps related to this old bug: https://askubuntu.com/questions/598096/14-04-second-mouse-pointer-stuck-in-middle-of-the-screen

[Roger Hsu (rogermhsu)]

Unfortunately, after a recent restart, the problem has returned, and my prior trick of changing the Refresh Rate no longer fixes the problem.

[Daniel van Vugt (vanvugt)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 1873052, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Feel free to continue to report any other bugs you may find.