Ubuntu
linux package

HP-255-G7-Notebook-PC 5.3.0-51-generic

Bug #1879997 reported by Henry Leonardo Pulido Benedetti on 2020-05-21

This bug report is a duplicate of: Bug #1880041: Failing to shutdown/power off or reboot on AMD Ryzen CPUs on kernel versions 5.3.0-52 and later. Edit Remove

This bug affects 2 people

Affects		Status	Importance	Assigned to	Milestone
	linux (Ubuntu)	Incomplete	Undecided	Unassigned

Bug Description

HP-255-G7-Notebook-PC System wont reboot or shutdown after kernel 5.3.0-53 update

Revision history for this message

Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote on 2020-05-21: Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1879997

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status:	New → Incomplete

Revision history for this message

Kai-Heng Feng (kaihengfeng) wrote on 2020-05-22:

Ubuntu-5.3.0-54.48 will fix it:
commit adfa5c21954fc496c64b5c492bd95d9e18c0d33f
Author: Prike Liang <email address hidden>
Date: Mon Apr 13 21:41:14 2020 +0800

drm/amdgpu: fix the hw hang during perform system reboot and reset

BugLink: https://bugs.launchpad.net/bugs/1876321

commit b2a7e9735ab2864330be9d00d7f38c961c28de5d upstream.

    The system reboot failed as some IP blocks enter power gate before perform
    hw resource destory. Meanwhile use unify interface to set device CGPG to ungate
    state can simplify the amdgpu poweroff or reset ungate guard.

    Fixes: 487eca11a321ef ("drm/amdgpu: fix gfx hang during suspend with video playback (v2)")
    Signed-off-by: Prike Liang <email address hidden>
    Tested-by: Mengbing Wang <email address hidden>
    Tested-by: Paul Menzel <email address hidden>
    Acked-by: Alex Deucher <email address hidden>
    Signed-off-by: Alex Deucher <email address hidden>
    Cc: <email address hidden>
    Signed-off-by: Greg Kroah-Hartman <email address hidden>
    Signed-off-by: Kamal Mostafa <email address hidden>
    Signed-off-by: Kleber Sacilotto de Souza <email address hidden>