I'm not able to boot if not in nomodeset mode. OS isn't able to use Intel Graphics card

[Felippe]

I'm running 18.04 on a Intel. My computer came with Ubuntu installed and a Nvidia GeForce MX150 Graphics Card, but I've never been able to use it, as it always freezes my screen. For a year, I've been using the Intel Graphics Card instead. The problem is, I got my python3 installation really messed up and had to do a Factory Reset to be able to boot again (as unfortunately I had no backup).

Since I've had this problem in the past, I've been able to more or less reproduce the steps I've made to get my computer working with Intel Graphics. Some of them were:

Purge NVIDIA Graphics:

sudo apt-get remove --purge nvidia*

Install lightdm, as the default manager got my login screen freezing too:

sudo apt-get install lightdm

Edit grub settings so I could boot in nomodeset at least:

GRUB_CMDLINE_LINUX="mem_sleep_default=deep nomodeset"

(I believe this probably wasn't the right place to write nomodeset, but I'm not the more experienced user and thought I should remove nvidia-drm.modeset=1 from my boot settings as I didn't want anything to do with NVIDIA.)

After login with lightdm in nomodeset, I got that the used Graphics Card is llvmpipe (LLVM 9.0, 256 bits), not Intel UHD Graphics, which is the desired one.

So I've installed NVIDIA repo again (sudo add-apt-repository ppa:graphics-drivers/ppa) and also Nvidia settings for being able to prime-select intel as the Graphics Card.

My desire is to be able to boot with Intel UHD Graphics but without nomodeset. How should my grub file look like? It's currently like that:

GRUB_DEFAULT=0
GRUB_TIMEOUT_STYLE=hidden
GRUB_TIMEOUT=0
GRUB_DISTRIBUTOR=`lsb_release -i -s 2> /dev/null || echo Debian`
GRUB_CMDLINE_LINUX_DEFAULT="nosplash quiet nomodeset"
GRUB_CMDLINE_LINUX=""

And this is my lsmod log:

`
Module Size Used by
ccm 20480 3
rfcomm 77824 4
cmac 16384 1
bnep 20480 2
uvcvideo 86016 0
videobuf2_vmalloc 16384 1 uvcvideo
videobuf2_memops 16384 1 videobuf2_vmalloc
btusb 45056 0
videobuf2_v4l2 24576 1 uvcvideo
btrtl 16384 1 btusb
videobuf2_core 40960 2 videobuf2_v4l2,uvcvideo
btbcm 16384 1 btusb
btintel 16384 1 btusb
videodev 188416 3 videobuf2_core,videobuf2_v4l2,uvcvideo
bluetooth 548864 33 btrtl,btintel,btbcm,bnep,btusb,rfcomm
media 40960 2 videodev,uvcvideo
ecdh_generic 24576 2 bluetooth
nls_iso8859_1 16384 1
snd_hda_codec_hdmi 53248 1
hid_multitouch 20480 0
arc4 16384 2
dell_smm_hwmon 16384 0
intel_rapl 20480 0
x86_pkg_temp_thermal 16384 0
dell_laptop 20480 0
intel_powerclamp 16384 0
coretemp 16384 0
snd_soc_skl 86016 0
snd_hda_codec_realtek 106496 1
snd_soc_skl_ipc 65536 1 snd_soc_skl
snd_hda_codec_generic 73728 1 snd_hda_codec_realtek
snd_hda_ext_core 24576 1 snd_soc_skl
snd_soc_sst_dsp 32768 1 snd_soc_skl_ipc
kvm_intel 217088 0
snd_soc_sst_ipc 16384 1 snd_soc_skl_ipc
kvm 610304 1 kvm_intel
snd_soc_acpi 16384 1 snd_soc_skl
irqbypass 16384 1 kvm
crct10dif_pclmul 16384 0
snd_soc_core 241664 1 snd_soc_skl
crc32_pclmul 16384 0
ghash_clmulni_intel 16384 0
snd_compress 20480 1 snd_soc_core
ac97_bus 16384 1 snd_soc_core
pcbc 16384 0
snd_pcm_dmaengine 16384 1 snd_soc_core
snd_hda_intel 45056 3
snd_hda_codec 131072 4 snd_hda_codec_generic,snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec_realtek
aesni_intel 188416 4
aes_x86_64 20480 1 aesni_intel
snd_hda_core 81920 7 snd_hda_codec_generic,snd_hda_codec_hdmi,snd_hda_intel,snd_hda_ext_core,snd_hda_codec,snd_hda_codec_realtek,snd_soc_skl
iwlmvm 376832 0
crypto_simd 16384 1 aesni_intel
glue_helper 16384 1 aesni_intel
snd_hwdep 20480 1 snd_hda_codec
cryptd 24576 3 crypto_simd,ghash_clmulni_intel,aesni_intel
intel_cstate 20480 0
mac80211 786432 1 iwlmvm
intel_rapl_perf 16384 0
snd_pcm 98304 8 snd_hda_codec_hdmi,snd_hda_intel,snd_hda_ext_core,snd_hda_codec,snd_soc_core,snd_soc_skl,snd_hda_core,snd_pcm_dmaengine
joydev 24576 0
input_leds 16384 0
snd_seq_midi 16384 0
snd_seq_midi_event 16384 1 snd_seq_midi
serio_raw 16384 0
snd_rawmidi 32768 1 snd_seq_midi
dell_wmi 16384 0
snd_seq 65536 2 snd_seq_midi,snd_seq_midi_event
dell_smbios 24576 2 dell_wmi,dell_laptop
dcdbas 16384 1 dell_smbios
snd_seq_device 16384 3 snd_seq,snd_seq_midi,snd_rawmidi
iwlwifi 290816 1 iwlmvm
snd_timer 32768 2 snd_seq,snd_pcm
snd 81920 19 snd_hda_codec_generic,snd_seq,snd_seq_device,snd_hda_codec_hdmi,snd_hwdep,snd_hda_intel,snd_hda_codec,snd_hda_codec_realtek,snd_timer,snd_compress,snd_soc_core,snd_pcm,snd_rawmidi
dell_wmi_descriptor 16384 2 dell_wmi,dell_smbios
cfg80211 634880 3 iwlmvm,iwlwifi,mac80211
wmi_bmof 16384 0
soundcore 16384 1 snd
ucsi_acpi 16384 0
typec_ucsi 28672 1 ucsi_acpi
typec 24576 1 typec_ucsi
mac_hid 16384 0
idma64 20480 0
virt_dma 16384 1 idma64
int3403_thermal 16384 0
int3402_thermal 16384 0
mei_me 40960 0
intel_lpss_pci 20480 0
mei 94208 1 mei_me
processor_thermal_device 16384 0
intel_lpss 16384 1 intel_lpss_pci
int3400_thermal 16384 0
int340x_thermal_zone 16384 3 int3403_thermal,int3402_thermal,processor_thermal_device
intel_soc_dts_iosf 16384 1 processor_thermal_device
intel_hid 16384 0
intel_pch_thermal 16384 0
acpi_thermal_rel 16384 1 int3400_thermal
acpi_pad 180224 0
sparse_keymap 16384 2 intel_hid,dell_wmi
sch_fq_codel 20480 6
parport_pc 32768 0
ppdev 20480 0
lp 20480 0
parport 49152 3 parport_pc,lp,ppdev
ip_tables 28672 0
x_tables 40960 1 ip_tables
autofs4 40960 2
btrfs 1134592 0
zstd_compress 163840 1 btrfs
raid10 53248 0
raid456 147456 0
async_raid6_recov 20480 1 raid456
async_memcpy 16384 2 raid456,async_raid6_recov
async_pq 16384 2 raid456,async_raid6_recov
async_xor 16384 3 async_pq,raid456,async_raid6_recov
async_tx 16384 5 async_pq,async_memcpy,async_xor,raid456,async_raid6_recov
xor 24576 2 async_xor,btrfs
raid6_pq 114688 4 async_pq,btrfs,raid456,async_raid6_recov
libcrc32c 16384 1 raid456
raid1 40960 0
raid0 20480 0
multipath 16384 0
linear 16384 0
dm_mirror 24576 0
dm_region_hash 20480 1 dm_mirror
dm_log 20480 2 dm_region_hash,dm_mirror
hid_generic 16384 0
usbhid 49152 0
nouveau 1708032 0
i915 1396736 0
ttm 106496 1 nouveau
i2c_algo_bit 16384 2 i915,nouveau
drm_kms_helper 172032 2 i915,nouveau
syscopyarea 16384 1 drm_kms_helper
sysfillrect 16384 1 drm_kms_helper
sysimgblt 16384 1 drm_kms_helper
fb_sys_fops 16384 1 drm_kms_helper
i2c_hid 24576 0
ahci 40960 2
r8169 86016 0
mxm_wmi 16384 1 nouveau
psmouse 151552 0
mii 16384 1 r8169
drm 401408 4 drm_kms_helper,i915,ttm,nouveau
libahci 32768 1 ahci
hid 118784 4 i2c_hid,usbhid,hid_multitouch,hid_generic
wmi 24576 6 dell_wmi,wmi_bmof,dell_smbios,dell_wmi_descriptor,mxm_wmi,nouveau
video 45056 4 dell_wmi,dell_laptop,i915,nouveau
`

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: xorg 1:7.7+19ubuntu7.1
ProcVersionSignature: Ubuntu 4.15.0-1080.90-oem 4.15.18
Uname: Linux 4.15.0-1080-oem x86_64
ApportVersion: 2.20.9-0ubuntu7.14
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Tue May 19 15:22:55 2020
DistUpgraded: Fresh install
DistroCodename: bionic
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GraphicsCard:
 Intel Corporation Device [8086:3ea0] (rev 02) (prog-if 00 [VGA controller])
   Subsystem: Dell Device [1028:08a6]
   Subsystem: Dell GP108M [GeForce MX150] [1028:08a6]
InstallationDate: Installed on 2020-05-17 (2 days ago)
InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20180608-09:38
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 003: ID 0bda:5521 Realtek Semiconductor Corp.
 Bus 001 Device 002: ID 046d:c535 Logitech, Inc.
 Bus 001 Device 004: ID 8087:0025 Intel Corp.
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Dell Inc. Inspiron 7580
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-1080-oem root=UUID=d72c1d20-988b-4339-ba3c-19285389e129 ro nosplash quiet nomodeset
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/24/2019
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.6.0
dmi.board.name: 0W83FH
dmi.board.vendor: Dell Inc.
dmi.board.version: A01
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.6.0:bd03/24/2019:svnDellInc.:pnInspiron7580:pvr:rvnDellInc.:rn0W83FH:rvrA01:cvnDellInc.:ct10:cvr:
dmi.product.family: Inspiron
dmi.product.name: Inspiron 7580
dmi.sys.vendor: Dell Inc.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.99-1ubuntu1~18.04.2
version.libgl1-mesa-dri: libgl1-mesa-dri 19.2.8-0ubuntu0~18.04.3
version.libgl1-mesa-glx: libgl1-mesa-glx 19.2.8-0ubuntu0~18.04.3
version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4.4
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20171229-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2

[Daniel van Vugt (vanvugt)]

We will need to see what the system log looks like without nomodeset. Please remove that and try booting again. After that, reboot with nomodeset and run this command to collect the system log of the failed boot:

  journalctl -b-1 > prevboot.txt

and attach the resulting text file here.

P.S. Please also avoid using nvidia-drm.modeset=1 as we do not support that -- it will cause additional bugs.

[Daniel van Vugt (vanvugt)]

Please also don't use any PPAs for your graphics drivers, as those are also unsupported and may cause problems.

[Daniel van Vugt (vanvugt)]

In summary, please:

 * Don't install drivers from a PPA. Remove the PPA from your system.

 * Don't use the kernel parameter: nvidia-drm.modeset=1

 * Don't use the kernel parameter: nomodeset

then reproduce the problem and on the next boot (with nomodeset) run:

  journalctl -b-1 > prevboot.txt

and attach the resulting text file here.

[Felippe (felippebbarros)]

Hi Daniel, thank you for helping.

How can I remove the PPA from the system? I've done a new Factory Reset on my Ubuntu and I've put everything related to xorg-video and nvidia on hold with apt-mark hold. Now I was able to use it with no problems for the last two days, but today I couldn't boot again, so I've done what you asked and got the following:

-- Logs begin at Tue 2020-05-19 22:44:11 -03, end at Fri 2020-05-22 15:18:26 -03. --
mai 22 14:53:11 ubuntu kernel: microcode: microcode updated early to revision 0xca, date = 2019-10-03
mai 22 14:53:11 ubuntu kernel: Linux version 4.15.0-1081-oem (buildd@lcy01-amd64-010) (gcc version 7.5.0 (Ubuntu 7.5.0-3ubuntu1~18.04)) #91-Ubuntu SMP Fri May 1 02:03:58 UTC 2020 (Ubuntu 4.15.0-1081.91-oem 4.15.18)
mai 22 14:53:11 ubuntu kernel: Command line: BOOT_IMAGE=/boot/vmlinuz-4.15.0-1081-oem root=UUID=14194172-687d-4796-8566-bc6474d184e4 ro mem_sleep_default=deep nomodeset quiet splash
mai 22 14:53:11 ubuntu kernel: KERNEL supported cpus:
mai 22 14:53:11 ubuntu kernel: Intel GenuineIntel
mai 22 14:53:11 ubuntu kernel: AMD AuthenticAMD
mai 22 14:53:11 ubuntu kernel: Centaur CentaurHauls
mai 22 14:53:11 ubuntu kernel: x86/fpu: Supporting XSAVE feature 0x001: 'x87 floating point registers'
mai 22 14:53:11 ubuntu kernel: x86/fpu: Supporting XSAVE feature 0x002: 'SSE registers'
mai 22 14:53:11 ubuntu kernel: x86/fpu: Supporting XSAVE feature 0x004: 'AVX registers'
mai 22 14:53:11 ubuntu kernel: x86/fpu: Supporting XSAVE feature 0x008: 'MPX bounds registers'
mai 22 14:53:11 ubuntu kernel: x86/fpu: Supporting XSAVE feature 0x010: 'MPX CSR'
mai 22 14:53:11 ubuntu kernel: x86/fpu: xstate_offset[2]: 576, xstate_sizes[2]: 256
mai 22 14:53:11 ubuntu kernel: x86/fpu: xstate_offset[3]: 832, xstate_sizes[3]: 64
mai 22 14:53:11 ubuntu kernel: x86/fpu: xstate_offset[4]: 896, xstate_sizes[4]: 64
mai 22 14:53:11 ubuntu kernel: x86/fpu: Enabled xstate features 0x1f, context size is 960 bytes, using 'compacted' format.
mai 22 14:53:11 ubuntu kernel: e820: BIOS-provided physical RAM map:
mai 22 14:53:11 ubuntu kernel: BIOS-e820: [mem 0x0000000000000000-0x000000000005dfff] usable
mai 22 14:53:11 ubuntu kernel: BIOS-e820: [mem 0x000000000005e000-0x000000000005efff] reserved
mai 22 14:53:11 ubuntu kernel: BIOS-e820: [mem 0x000000000005f000-0x000000000009ffff] usable
mai 22 14:53:11 ubuntu kernel: BIOS-e820: [mem 0x00000000000a0000-0x00000000000fffff] reserved
mai 22 14:53:11 ubuntu kernel: BIOS-e820: [mem 0x0000000000100000-0x000000003fffffff] usable
mai 22 14:53:11 ubuntu kernel: BIOS-e820: [mem 0x0000000040000000-0x00000000403fffff] reserved
mai 22 14:53:11 ubuntu kernel: BIOS-e820: [mem 0x0000000040400000-0x000000006662dfff] usable
mai 22 14:53:11 ubuntu kernel: BIOS-e820: [mem 0x000000006662e000-0x000000006662efff] ACPI NVS
mai 22 14:53:11 ubuntu kernel: BIOS-e820: [mem 0x000000006662f000-0x000000006662ffff] reserved
mai 22 14:53:11 ubuntu kernel: BIOS-e820: [mem 0x0000000066630000-0x000000006ec50fff] usable
mai 22 14:53:11 ubuntu kernel: BIOS-e820: [mem 0x000000006ec51000-0x000000006f25cfff] reserved
mai 22 14:53:11 ubuntu kernel: BIOS-e820: [mem 0x000000006f25d000-0x000000006f2d9fff] ACPI data
mai 22 14:53:1...

[Felippe (felippebbarros)]

Oops there's a attachment button down there... My fault. If any mods could delete the last message.

How can I remove the PPA from the system? I've done a new Factory Reset on my Ubuntu and I've put everything related to xorg-video and nvidia on hold with apt-mark hold. Now I was able to use it with no problems for the last two days, but today I couldn't boot again, so I've done what you asked and got the attached txt.

[Felippe (felippebbarros)]

Running grep " install " /var/log/dpkg.log shows that apparently my drivers got somehow updated to the ppa3 version even though I've put them on hold before doing the first apt-get update after the Factory Reset. How come? Is there any way to downgrade to the system version?

2020-05-20 01:42:09 install nvidia-prime:all <none> 0.8.9~ppa3
2020-05-20 01:42:10 install libnvidia-cfg1-390:amd64 <none> 390.67-0ubuntu0.18.04.2~ppa3
2020-05-20 01:42:11 install libnvidia-common-390:all <none> 390.67-0ubuntu0.18.04.2~ppa3
2020-05-20 01:42:11 install libnvidia-compute-390:amd64 <none> 390.67-0ubuntu0.18.04.2~ppa3
2020-05-20 01:42:12 install libnvidia-decode-390:amd64 <none> 390.67-0ubuntu0.18.04.2~ppa3
2020-05-20 01:42:12 install libnvidia-encode-390:amd64 <none> 390.67-0ubuntu0.18.04.2~ppa3
2020-05-20 01:42:12 install libnvidia-fbc1-390:amd64 <none> 390.67-0ubuntu0.18.04.2~ppa3
2020-05-20 01:42:12 install libnvidia-gl-390:amd64 <none> 390.67-0ubuntu0.18.04.2~ppa3
2020-05-20 01:42:13 install libnvidia-ifr1-390:amd64 <none> 390.67-0ubuntu0.18.04.2~ppa3
2020-05-20 01:42:13 install nvidia-384:amd64 <none> 390.67-0ubuntu0.18.04.2~ppa3
2020-05-20 01:42:14 install nvidia-384-dev:amd64 <none> 390.67-0ubuntu0.18.04.2~ppa3
2020-05-20 01:42:14 install nvidia-compute-utils-390:amd64 <none> 390.67-0ubuntu0.18.04.2~ppa3
2020-05-20 01:42:14 install nvidia-dkms-390:amd64 <none> 390.67-0ubuntu0.18.04.2~ppa3
2020-05-20 01:42:14 install nvidia-driver-390:amd64 <none> 390.67-0ubuntu0.18.04.2~ppa3
2020-05-20 01:42:14 install nvidia-headless-390:amd64 <none> 390.67-0ubuntu0.18.04.2~ppa3
2020-05-20 01:42:14 install nvidia-headless-no-dkms-390:amd64 <none> 390.67-0ubuntu0.18.04.2~ppa3
2020-05-20 01:42:14 install nvidia-kernel-common-390:amd64 <none> 390.67-0ubuntu0.18.04.2~ppa3
2020-05-20 01:42:14 install nvidia-kernel-source-390:amd64 <none> 390.67-0ubuntu0.18.04.2~ppa3
2020-05-20 01:42:14 install nvidia-libopencl1-384:amd64 <none> 390.67-0ubuntu0.18.04.2~ppa3
2020-05-20 01:42:15 install nvidia-opencl-icd-384:amd64 <none> 390.67-0ubuntu0.18.04.2~ppa3
2020-05-20 01:42:15 install nvidia-settings:amd64 <none> 390.42-0ubuntu1
2020-05-20 01:42:15 install nvidia-utils-390:amd64 <none> 390.67-0ubuntu0.18.04.2~ppa3
2020-05-20 01:42:15 install xserver-xorg-video-nvidia-390:amd64 <none> 390.67-0ubuntu0.18.04.2~ppa3

[Daniel van Vugt (vanvugt)]

Install package 'ppa-purge' and then you can use that to remove the PPA.

[Daniel van Vugt (vanvugt)]

Also the attachment in comment #6 isn't helpful because it still shows 'nomodeset'.

[mirsev (mirsev)]

Hi, I'm not sure if this is related... I have similar issue with old but still usable HP ENVY 15 Notebook which stopped using hardware acceleration after recent upgrade to xserver-xorg-core-hwe-18.04 2:1.20.8-2ubuntu2.1~18.04.1. Before that upgrade the system could use Intel video driver without a problem but after upgrade it uses just modesetting driver and runs only in software rendering mode:

$ inxi -G
Graphics: Card-1: Intel 4th Gen Core Processor Integrated Graphics Controller
           Card-2: NVIDIA GK208M [GeForce GT 740M]
           Display Server: x11 (X.Org 1.20.8 ) drivers: modesetting (unloaded: fbdev,vesa,intel)
           Resolution: 1920x1080@60.05hz
           OpenGL: renderer: llvmpipe (LLVM 9.0, 256 bits) version: 3.3 Mesa 19.2.8

So, I downgraded the xserver-xorg-core-hwe-18.04 package to 2:1.20.7~ppa1~18.04.1 and it solved the problem:

$ inxi -G
Graphics: Card-1: Intel 4th Gen Core Processor Integrated Graphics Controller
           Card-2: NVIDIA GK208M [GeForce GT 740M]
           Display Server: x11 (X.Org 1.20.7 ) driver: intel Resolution: 1920x1080@60.05hz
           OpenGL: renderer: Mesa DRI Intel Haswell Mobile version: 4.5 Mesa 19.2.8

I was going to open a new bug but found this one, so I decided to report this problem here.

Any idea? Should I keep this description here or open a new bug since this is different, HWE related package?

Thanks,
Serguei

[mirsev (mirsev)]

Here is Xorg.0.log from xserver-xorg-core-hwe-18.04 2:1.20.8-2ubuntu2.1~18.04.1

[mirsev (mirsev)]

This is Xorg.0.log from working hardware accelerated version

[Daniel van Vugt (vanvugt)]

mirsev, please open a separate bug.

[mirsev (mirsev)]

Well, in my case it seems not a bug, just some conflicting config files from older tuneups. After removing them 1.20.8 version modesetting driver works fine with hardware acceleration:

$ inxi -c0 -G
Graphics: Card-1: Intel 4th Gen Core Processor Integrated Graphics Controller
           Card-2: NVIDIA GK208M [GeForce GT 740M]
           Display Server: x11 (X.Org 1.20.8 ) drivers: modesetting (unloaded: fbdev,vesa)
           Resolution: 1920x1080@60.05hz, 1680x1050@59.95hz
           OpenGL: renderer: Mesa DRI Intel Haswell Mobile version: 4.5 Mesa 19.2.8

Sorry for the noise.

[Launchpad Janitor (janitor)]

[Expired for Ubuntu because there has been no activity for 60 days.]