Unable to star files and folders in Dropbox folder in Ubuntu 20.04

Bug #1879385 reported by Marek Lichtner
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
nautilus (Ubuntu)
Triaged
Low
Unassigned

Bug Description

It is impossible to star files or folder inside Dropbox folder. There is no menu in Nautilus after right click on file. Outside the Dropbox folder it works fine. I am not sure if it is bug of Dropbox extension or Nautilus.
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ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 20.04
GsettingsChanges:
 b'org.gnome.nautilus.window-state' b'initial-size' b'(1018, 689)'
 b'org.gnome.nautilus.preferences' b'click-policy' b"'single'"
 b'org.gnome.nautilus.preferences' b'default-folder-viewer' b"'list-view'"
 b'org.gnome.nautilus.list-view' b'default-column-order' b"['name', 'size', 'type', 'owner', 'group', 'permissions', 'where', 'date_modified', 'date_modified_with_time', 'date_accessed', 'recency', 'starred', 'detailed_type']"
InstallationDate: Installed on 2020-04-25 (23 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
Package: nautilus 1:3.36.1.1-1ubuntu2
PackageArchitecture: amd64
ProcVersionSignature: Ubuntu 5.4.0-29.33-generic 5.4.30
Tags: third-party-packages focal
Uname: Linux 5.4.0-29-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
usr_lib_nautilus: dropbox 2020.03.04

affects: launchpad → ubuntu
Paul White (paulw2u)
affects: ubuntu → nautilus (Ubuntu)
tags: added: focal
removed: nautilus
Revision history for this message
Sebastien Bacher (seb128) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command, as it will automatically gather debugging information, in a terminal:

  apport-collect 1879385

When reporting bugs in the future please use apport by using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

Changed in nautilus (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
Sebastien Bacher (seb128) wrote :

Where is the dropbox folder created? Could you flag file there before and on what ubuntu version?

Revision history for this message
Marek Lichtner (marek7) wrote : Dependencies.txt

apport information

tags: added: apport-collected third-party-packages
description: updated
Revision history for this message
Marek Lichtner (marek7) wrote : ProcCpuinfoMinimal.txt

apport information

Revision history for this message
Marek Lichtner (marek7) wrote : ProcEnviron.txt

apport information

Revision history for this message
Marek Lichtner (marek7) wrote :

After Dropbox is installed, it creates folder "{homedir}/Dropbox," and all files are synchronized from your dropbox account. So before it, there is no Dropbox folder in your home dir. I did not test it before Dropbox was installed, but I guess there will be no problem to star this file.

Now I checked my dropbox account; there is also feature to star files. Maybe there is a conflict between dropbox and nautilus star functionality.

Changed in nautilus (Ubuntu):
status: Incomplete → New
Revision history for this message
Sebastien Bacher (seb128) wrote :

The issue then is that favorites only work on indexed files, that's reported upstream

https://gitlab.gnome.org/GNOME/nautilus/issues/243

Changed in nautilus (Ubuntu):
status: New → Triaged
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