Balance reset when sound reachs 0

Bug #1879144 reported by William Chan
18
This bug affects 3 people
Affects Status Importance Assigned to Milestone
pulseaudio (Ubuntu)
Triaged
Low
Unassigned

Bug Description

It seems to be a pulseaudio issue but unsure if it is a settings error.

Version: Ubuntu 20.04 LTS / 20.04
Computer Model: HP Envy x360 13 with AMD Ryzen 3500U
PulseAudio version: 1:13.99.1-1ubuntu3.2

Problem Description:
When manually reduce volume, Balance and Fade level resets when such reduction reaches 0 audio output.

This is not the case when I manually mute the audio output (or with a mute switch)

Intended Outcome:
There should not be any reset at all.

Other information:
It seems to be a problem with pulseaudio. However, I cannot confirm if it is a bug from the pulseaudio side or the Ubuntu settings side.

Intended outcome: It should work the same: turning the volume to 0 should not reset the fade settings nor the balance settings.

Check the screencast below for what is going on (youtube link) (0:00-0:22): https://www.youtube.com/watch?v=EEsClQ7Pj08

Tags: focal
William Chan (the1233)
summary: - Volume output reset settings reset on surround 4.0
+ Volume output reset settings reset on pulseaudio surround 4.0
summary: - Volume output reset settings reset on pulseaudio surround 4.0
+ Volume output settings reset on pulseaudio surround 4.0
summary: - Volume output settings reset on pulseaudio surround 4.0
+ Volume output settings reset on analog surround 4.0
Revision history for this message
Sebastien Bacher (seb128) wrote : Re: Volume output settings reset on analog surround 4.0

Thank you for the bug report, could you upstream the issue on

https://gitlab.freedesktop.org/pulseaudio/pulseaudio/issues/ ?

tags: added: focal
Revision history for this message
William Chan (the1233) wrote :

There is one thing I am not sure: it is an issue of pulseaudio or an issue of the ubuntu settings. But I will upstream it though.

Revision history for this message
William Chan (the1233) wrote : Re: Custom volume output configuration reset

It seems that it is not a single problem that happens on analog surround 4.0

I tried using Bluetooth audio, then set custom balance. The same thing resets when the volume gradually turns down and reached 0 volume. Didn't reset when I manually mute it with a switch or through a button.

summary: - Volume output settings reset on analog surround 4.0
+ Custom volume output configuration reset
summary: - Custom volume output configuration reset
+ Audio custom output settings reset
summary: - Audio custom output settings reset
+ Audio custom output settings unintendly reset
Revision history for this message
Sebastien Bacher (seb128) wrote : Re: Audio custom output settings unintendly reset

Thanks for reporting it upstream, please add the reference here next time though

https://gitlab.freedesktop.org/pulseaudio/pulseaudio/-/issues/894

Changed in pulseaudio (Ubuntu):
importance: Undecided → Low
status: New → Triaged
summary: - Audio custom output settings unintendly reset
+ Balance resetted when sound reachs 0
William Chan (the1233)
summary: - Balance resetted when sound reachs 0
+ Balance reset when sound reachs 0
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