package snapd 2.38~14.04 failed to install/upgrade: subprocess installed pre-removal script returned error exit status 5

Bug #1879029 reported by Nimit Agarwal
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This bug affects 1 person
Affects Status Importance Assigned to Milestone
snapd (Ubuntu)
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Bug Description

snap store is not opening up

ProblemType: Package
DistroRelease: Ubuntu 16.04
Package: snapd 2.38~14.04
ProcVersionSignature: Ubuntu 4.4.0-148.174~14.04.1-generic 4.4.177
Uname: Linux 4.4.0-148-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.20.1-0ubuntu2.23
AptOrdering:
 snapd: Remove
 NULL: ConfigurePending
Architecture: amd64
Date: Sat May 16 12:12:53 2020
DpkgTerminalLog:
 Removing snapd (2.38~14.04) ...
 Failed to stop snapd.service: Unit snapd.service not loaded.
 dpkg: error processing package snapd (--remove):
  subprocess installed pre-removal script returned error exit status 5
DuplicateSignature:
 package:snapd:2.38~14.04
 Removing snapd (2.38~14.04) ...
 Failed to stop snapd.service: Unit snapd.service not loaded.
 dpkg: error processing package snapd (--remove):
  subprocess installed pre-removal script returned error exit status 5
ErrorMessage: subprocess installed pre-removal script returned error exit status 5
InstallationDate: Installed on 2015-01-31 (1932 days ago)
InstallationMedia: Ubuntu-Linux-14.04-eCommittee 14.04 - Release amd64
RelatedPackageVersions:
 dpkg 1.18.4ubuntu1.6
 apt 1.2.32ubuntu0.1
SourcePackage: snapd
Title: package snapd 2.38~14.04 failed to install/upgrade: subprocess installed pre-removal script returned error exit status 5
UpgradeStatus: Upgraded to xenial on 2020-05-15 (0 days ago)

Revision history for this message
Nimit Agarwal (nimit-agarwal) wrote :
Revision history for this message
Apport retracing service (apport) wrote : This bug is a duplicate

Thank you for taking the time to report this crash and helping to make this software better. This particular crash has already been reported and is a duplicate of bug #1879027, so is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Please continue to report any other bugs you may find.

tags: removed: need-duplicate-check
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