Dell Latitude E6400 keyboard backlight doesn't work at Ubuntu 20.04

Bug #1876429 reported by Elep331
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Hello,

after a fresh installation of Ubuntu 20.04, the keyboard backlight on the Dell Latitude E6400 laptop does not work.

Thanks
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: miska 1597 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2020-05-01 (3 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
MachineType: Dell Inc. Latitude E6400
Package: linux (not installed)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=cs_CZ.UTF-8
 SHELL=/bin/bash
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-29-generic root=UUID=1000bee7-e890-4117-b6f7-6a6803966781 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.4.0-29.33-generic 5.4.30
RelatedPackageVersions:
 linux-restricted-modules-5.4.0-29-generic N/A
 linux-backports-modules-5.4.0-29-generic N/A
 linux-firmware 1.187
Tags: focal
Uname: Linux 5.4.0-29-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 06/04/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A34
dmi.board.name: 0U692R
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA34:bd06/04/2013:svnDellInc.:pnLatitudeE6400:pvr:rvnDellInc.:rn0U692R:rvr:cvnDellInc.:ct8:cvr:
dmi.product.name: Latitude E6400
dmi.sys.vendor: Dell Inc.

Elep331 (elep331)
summary: - Dell Latitude E6400 keyboard backlight doesn't work
+ Dell Latitude E6400 keyboard backlight doesn't work at Ubuntu 20.04
Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/1876429/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

tags: added: bot-comment
affects: ubuntu → linux (Ubuntu)
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1876429

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Elep331 (elep331) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected focal
description: updated
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Elep331 (elep331) wrote : CRDA.txt

apport information

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Elep331 (elep331) wrote : CurrentDmesg.txt

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Elep331 (elep331) wrote : IwConfig.txt

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Elep331 (elep331) wrote : Lspci.txt

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Elep331 (elep331) wrote : Lspci-vt.txt

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Elep331 (elep331) wrote : Lsusb.txt

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Elep331 (elep331) wrote : Lsusb-t.txt

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Elep331 (elep331) wrote : Lsusb-v.txt

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Elep331 (elep331) wrote : ProcCpuinfo.txt

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Elep331 (elep331) wrote : ProcCpuinfoMinimal.txt

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Elep331 (elep331) wrote : ProcInterrupts.txt

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Elep331 (elep331) wrote : ProcModules.txt

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Elep331 (elep331) wrote : PulseList.txt

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Elep331 (elep331) wrote : RfKill.txt

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Elep331 (elep331) wrote : UdevDb.txt

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Elep331 (elep331) wrote : WifiSyslog.txt

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Elep331 (elep331)
Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Kai-Heng Feng (kaihengfeng) wrote :

Does it work under BIOS? The keyboard backlight is controlled by EC.

Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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