Ubuntu 20.04 Fractional scaling

Bug #1876382 reported by Ryan Hadley
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xorg (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

I have 2 screens

1 x 1440 x 2560 (2k)
1 x 3840 x 2160 (4k)

I just upgraded to ubuntu 20.04 (From 19.10). I have tried to use the fractional scaling option and it seem its not working. When setting the fractional scaling on the 4k monitor (to 125% or 150%) it glitches out (Goes black) and when it comes back it has set the scaling to 200% and changed the screen positions to be on top of one another, Seems there is no way for me to set the correct scaling.

Just for information purposes I am currently using the nvidia-435 driver (I have also tried with the nvidia-440-driver) to no avail

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: xorg 1:7.7+19ubuntu14
ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30
Uname: Linux 5.4.0-28-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
.proc.driver.nvidia.gpus.0000.01.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/0000:01:00.0'
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.suspend: suspend hibernate resume
.proc.driver.nvidia.suspend_depth: default modeset uvm
.proc.driver.nvidia.version:
 NVRM version: NVIDIA UNIX x86_64 Kernel Module 435.21 Sun Aug 25 08:17:57 CDT 2019
 GCC version: gcc version 9.3.0 (Ubuntu 9.3.0-10ubuntu2)
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: skip
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Fri May 1 22:00:42 2020
DistUpgraded: Fresh install
DistroCodename: focal
DistroVariant: ubuntu
DkmsStatus:
 nvidia, 435.21, 5.4.0-28-generic, x86_64: installed
 virtualbox, 6.1.6, 5.4.0-26-generic, x86_64: installed
 virtualbox, 6.1.6, 5.4.0-28-generic, x86_64: installed
ExtraDebuggingInterest: Yes
GraphicsCard:
 NVIDIA Corporation GP104 [GeForce GTX 1080] [10de:1b80] (rev a1) (prog-if 00 [VGA controller])
   Subsystem: eVga.com. Corp. GP104 [GeForce GTX 1080] [3842:6183]
InstallationDate: Installed on 2020-01-15 (106 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 004: ID 046d:0892 Logitech, Inc. OrbiCam
 Bus 001 Device 003: ID 1b1c:1b20 Corsair Corsair STRAFE RGB Gaming Keyboard
 Bus 001 Device 002: ID 046d:c52b Logitech, Inc. Unifying Receiver
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Gigabyte Technology Co., Ltd. Z370P D3
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-28-generic root=UUID=bd37a70e-316f-4716-a253-481f8f785d18 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/13/2019
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F12
dmi.board.asset.tag: Default string
dmi.board.name: Z370P D3-CF
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF12:bd03/13/2019:svnGigabyteTechnologyCo.,Ltd.:pnZ370PD3:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnZ370PD3-CF:rvrx.x:cvnDefaultstring:ct3:cvrDefaultstring:
dmi.product.family: Default string
dmi.product.name: Z370P D3
dmi.product.sku: Default string
dmi.product.version: Default string
dmi.sys.vendor: Gigabyte Technology Co., Ltd.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.101-2
version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1
version.libgl1-mesa-glx: libgl1-mesa-glx 20.0.4-2ubuntu1
version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1

Revision history for this message
Ryan Hadley (hadley8899) wrote :
affects: ubuntu → xorg (Ubuntu)
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 1873403, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Feel free to continue to report any other bugs you may find.

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in xorg (Ubuntu):
status: New → Confirmed
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