[nvidia] Can't log into cloud services because of compositing is enabled

Bug #1876153 reported by Ihor Romanyshyn
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
gnome-control-center (Ubuntu)
Incomplete
Undecided
Unassigned

Bug Description

Hi there!
Tomorrow I have installed the new 20.04 and found that I can't log into Google, Microsoft, and Flickr because that small window looks empty. But I can log into Facebook and Foursquare, which is very strange for me.
So I used Google to search for my problem's solution and found this: https://askubuntu.com/questions/1086983/google-account-in-online-accounts-is-blank-from-the-start-in-ubuntu-18-10
And it helped me to see that window, so I'm able to log-in. But it's a bug, I think. Also, I think it's related to my GPU's proprietary nvidia-driver-390 and I'm planning to check it with xserver-xorg-video-nouveau later. Also, my laptop has internal graphics, which also may cause this problem. I'm ready to provide any additional information, just ask.

What expected: to log-in to Google cloud account with settings window.
What happened: an empty window appears.
Workaround: run Control Center from Terminal, using 'WEBKIT_DISABLE_COMPOSITING_MODE=1 gnome-control-center' to temporarily disable compositing for it.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: gnome-control-center 1:3.36.1-1ubuntu5
ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30
Uname: Linux 5.4.0-28-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
CasperMD5CheckResult: skip
Date: Thu Apr 30 20:08:52 2020
InstallationDate: Installed on 2020-04-29 (0 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 LANG=uk_UA.UTF-8
 SHELL=/bin/bash
SourcePackage: gnome-control-center
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Ihor Romanyshyn (iromanyshyn) wrote :
Revision history for this message
Ihor Romanyshyn (iromanyshyn) wrote :

I'm changed graphics driver to OpenSource and it resolved this problem for me. So it's related to Nvidia proprietary driver.

tags: added: nvidia
summary: - Can't log into cloud services because of compositing is enbled
+ [nvidia] Can't log into cloud services because of compositing is enabled
Revision history for this message
Sebastien Bacher (seb128) wrote :

Thank you for your bug report, could you add your 'journalctl -b 0' log after getting the issue? Does the documentation browser work or does it has the same issue (it also use webkitgtk)?

Changed in gnome-control-center (Ubuntu):
status: New → Incomplete
Revision history for this message
Sebastien Bacher (seb128) wrote :

the issue looks similar to bug #1876143

Revision history for this message
Ihor Romanyshyn (iromanyshyn) wrote :

Thank you for your reply!

Which documentation browser did you mean? If you mean Evince it works ok. If you mean that quick help for new users then please tell me where to find it because I removed it from my sidebar and now I don't know where is it. :)

Here is some interesting part of 'journalctl -b 0' when i tried to log-in to Google and Microsoft:
тра 01 12:01:14 ihor-dell systemd[1678]: gnome-launched-gnome-control-center.desktop-8054.scope: Succeeded.
тра 01 12:01:18 ihor-dell systemd[1678]: Started Application launched by gnome-shell.
тра 01 12:01:18 ihor-dell /usr/lib/gdm3/gdm-x-session[1766]: (II) modeset(0): EDID vendor "SEC", prod id 21569
тра 01 12:01:18 ihor-dell /usr/lib/gdm3/gdm-x-session[1766]: (II) modeset(0): Printing DDC gathered Modelines:
тра 01 12:01:18 ihor-dell /usr/lib/gdm3/gdm-x-session[1766]: (II) modeset(0): Modeline "1366x768"x0.0 76.69 1366 1414 1446 1618 768 770 775>
тра 01 12:01:18 ihor-dell /usr/lib/gdm3/gdm-x-session[1766]: (II) modeset(0): Modeline "1366x768"x0.0 48.22 1366 1414 1446 1526 768 770 775>
тра 01 12:01:18 ihor-dell /usr/lib/gdm3/gdm-x-session[1766]: (II) modeset(0): EDID vendor "SEC", prod id 21569
тра 01 12:01:18 ihor-dell /usr/lib/gdm3/gdm-x-session[1766]: (II) modeset(0): Printing DDC gathered Modelines:
тра 01 12:01:18 ihor-dell /usr/lib/gdm3/gdm-x-session[1766]: (II) modeset(0): Modeline "1366x768"x0.0 76.69 1366 1414 1446 1618 768 770 775>
тра 01 12:01:18 ihor-dell /usr/lib/gdm3/gdm-x-session[1766]: (II) modeset(0): Modeline "1366x768"x0.0 48.22 1366 1414 1446 1526 768 770 775>
тра 01 12:01:19 ihor-dell canonical-livepatch[1032]: Client.Check
тра 01 12:01:19 ihor-dell canonical-livepatch[1032]: Checking with livepatch service.
тра 01 12:01:19 ihor-dell canonical-livepatch[1032]: Updated last-check.
тра 01 12:01:19 ihor-dell canonical-livepatch[1032]: No updates available at this time.
тра 01 12:01:19 ihor-dell canonical-livepatch[1032]: No payload available.
тра 01 12:01:22 ihor-dell kernel: eadedCompositor[8718]: segfault at 10 ip 00007fddac6abc78 sp 00007fdd321fe730 error 4 in libGLX.so.0.0.0[7fdd>
тра 01 12:01:22 ihor-dell kernel: Code: ff 83 cf ff e8 c9 e7 ff ff 66 0f 1f 84 00 00 00 00 00 f3 0f 1e fa 41 56 41 89 ce 41 55 49 89 d5 41 54 4>
тра 01 12:01:31 ihor-dell kernel: eadedCompositor[8774]: segfault at 10 ip 00007fea0d8b9c78 sp 00007fe993bfe730 error 4 in libGLX.so.0.0.0[7fea>
тра 01 12:01:31 ihor-dell kernel: Code: ff 83 cf ff e8 c9 e7 ff ff 66 0f 1f 84 00 00 00 00 00 f3 0f 1e fa 41 56 41 89 ce 41 55 49 89 d5 41 54 4>
тра 01 12:01:36 ihor-dell sudo[8784]: ihor : TTY=pts/0 ; PWD=/home/ihor ; USER=root ; COMMAND=/usr/bin/journalctl -b 0

Revision history for this message
Sebastien Bacher (seb128) wrote :

The documentation browser is 'yelp'

Revision history for this message
Ihor Romanyshyn (iromanyshyn) wrote :

Interestingly, yelp works normally on my machine. But I think this bug is duplicate, so I clicked "Yes, it affects me".

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