Kubuntu 20.04 hangs during shutdown

Bug #1875515 reported by Anand
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Fresh install of Kubuntu 20.04 hangs during shutdown. I see some RIP errors.If I wait for 15-20 mins, the machine usually shuts down (but not always).

1. Attached debug information (collected using ubuntu-bug)
2. 1.zip

1.zip has 3 files - Screenshot showing the error, two journalctl logs corresponding to two shutdown crashes.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.4.0-26-generic 5.4.0-26.30
ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30
Uname: Linux 5.4.0-26-generic x86_64
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: anand 1101 F.... pulseaudio
 /dev/snd/controlC0: anand 1101 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: KDE
Date: Mon Apr 27 20:13:29 2020
InstallationDate: Installed on 2020-04-27 (0 days ago)
InstallationMedia: Kubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
IwConfig:
 eno1 no wireless extensions.

 lo no wireless extensions.
MachineType: Gigabyte Technology Co., Ltd. B360 AORUS GAMING 3 WIFI
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-26-generic root=UUID=4ab861b2-c752-444f-930d-5327aa5963d6 ro
RelatedPackageVersions:
 linux-restricted-modules-5.4.0-26-generic N/A
 linux-backports-modules-5.4.0-26-generic N/A
 linux-firmware 1.187
RfKill:

SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/14/2019
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F12
dmi.board.asset.tag: Default string
dmi.board.name: B360 AORUS GAMING 3 WIFI-CF
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF12:bd03/14/2019:svnGigabyteTechnologyCo.,Ltd.:pnB360AORUSGAMING3WIFI:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnB360AORUSGAMING3WIFI-CF:rvrx.x:cvnDefaultstring:ct3:cvrDefaultstring:
dmi.product.family: Default string
dmi.product.name: B360 AORUS GAMING 3 WIFI
dmi.product.sku: Default string
dmi.product.version: Default string
dmi.sys.vendor: Gigabyte Technology Co., Ltd.

Revision history for this message
Anand (anand-coding) wrote :
Anand (anand-coding)
description: updated
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Anand (anand-coding) wrote :

Issue resolved after I updated the bios version. Please close the defect.

You-Sheng Yang (vicamo)
Changed in linux (Ubuntu):
status: Confirmed → Invalid
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