Entire system freezes when Chrome freezes when I try to quit the app by clicking on the X button, resulting in an unresponsive machine.

Bug #1875490 reported by Seija K.
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
mutter (Ubuntu)
New
Undecided
Unassigned

Bug Description

I had to hit Control+Alt+F1 for the screen to turn black because GNOME would not respond either, and then the ttyl screen disappeared and I was put back in the login screen.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: mutter 3.36.1-3ubuntu3
ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30
Uname: Linux 5.4.0-26-generic x86_64
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
CasperMD5CheckResult: skip
Date: Mon Apr 27 16:39:40 2020
InstallationDate: Installed on 2020-04-26 (1 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: mutter
UpgradeStatus: No upgrade log present (probably fresh install)
mtime.conffile..etc.apport.crashdb.conf: 2020-04-27T10:14:04.511031
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
CasperMD5CheckResult: skip
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2020-04-26 (1 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
Package: mutter 3.36.1-3ubuntu3
PackageArchitecture: amd64
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30
Tags: focal
Uname: Linux 5.4.0-26-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

_MarkForUpload: True
mtime.conffile..etc.apport.crashdb.conf: 2020-04-27T10:14:04.511031

Revision history for this message
Seija K. (rose128) wrote :
Revision history for this message
Seija K. (rose128) wrote :
Revision history for this message
Seija K. (rose128) wrote :
tags: added: apport-collected
description: updated
Revision history for this message
Seija K. (rose128) wrote : Dependencies.txt

apport information

Revision history for this message
Seija K. (rose128) wrote : ProcCpuinfoMinimal.txt

apport information

Revision history for this message
Seija K. (rose128) wrote : modified.conffile..etc.apport.crashdb.conf.txt

apport information

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