Touch pad unresponsive

Bug #1875469 reported by Nick Poindexter
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

I have purchased a Lenovo Ideapad 7 Slim 15 with lenovo model number 82AD0001US and the touch pad does not work, nor does the clicking. It doesn't appear to be registering as a device. I have checked with the windows installation that the physical device does work. This with the install of Ubuntu 20.04 LTS.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.4.0-26-generic 5.4.0-26.30
ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30
Uname: Linux 5.4.0-26-generic x86_64
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Mon Apr 27 14:38:12 2020
InstallationDate: Installed on 2020-04-27 (0 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
MachineType: LENOVO 82AD
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-26-generic root=UUID=c19850db-e248-4f97-b75b-c5dc6e03ba33 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-5.4.0-26-generic N/A
 linux-backports-modules-5.4.0-26-generic N/A
 linux-firmware 1.187
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/30/2019
dmi.bios.vendor: LENOVO
dmi.bios.version: DHCN19WW
dmi.board.asset.tag: ���������������
dmi.board.name: LNVNB161216
dmi.board.vendor: LENOVO
dmi.board.version: SDK0J40709 WIN
dmi.chassis.asset.tag: ���������������
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: IdeaPad Slim 7 15IIL05
dmi.modalias: dmi:bvnLENOVO:bvrDHCN19WW:bd12/30/2019:svnLENOVO:pn82AD:pvrIdeaPadSlim715IIL05:rvnLENOVO:rnLNVNB161216:rvrSDK0J40709WIN:cvnLENOVO:ct10:cvrIdeaPadSlim715IIL05:
dmi.product.family: IdeaPad Slim 7 15IIL05
dmi.product.name: 82AD
dmi.product.sku: LENOVO_MT_82AD_BU_idea_FM_IdeaPad Slim 7 15IIL05
dmi.product.version: IdeaPad Slim 7 15IIL05
dmi.sys.vendor: LENOVO

Revision history for this message
Nick Poindexter (oudex30) wrote :
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
You-Sheng Yang (vicamo)
tags: added: hwe-touchpad
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