Additional Drivers reports: Wireless 3165 device is not working, but it seems to work.

Bug #1875442 reported by Sandy Patterson
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
ubuntu-drivers-common (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

After a fresh install of 20.04 Additional drivers shows confusing results. (I selected to install these drivers during installation). It is a dell inspiron 7559.

I also confirmed this happens using the 20.04 iso image I installed from. Steps to reproduce:
* boot live image 20.04 desktop
* enable multiverse (from software and updates)
* close (and refresh) and open additional drivers.
* observe below for Wireless device.

```
Intel Corporation: Wireless 3165
This device is not working
* [grayed] Using iwlwifi driver backport in DKMS format from backport-iwlwifi-dkms (open source)
* [not selected] Continue using a manually installed driver
* [selected, grayed] Do not use the device
```
However, wifi appears to work fine.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: ubuntu-drivers-common 1:0.8.1
ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30
Uname: Linux 5.4.0-26-generic x86_64
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Mon Apr 27 12:14:56 2020
InstallationDate: Installed on 2020-04-25 (1 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
SourcePackage: ubuntu-drivers-common
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Sandy Patterson (xandey) wrote :
Sandy Patterson (xandey)
description: updated
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in ubuntu-drivers-common (Ubuntu):
status: New → Confirmed
Revision history for this message
Sebastien Bacher (seb128) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 1859308, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Feel free to continue to report any other bugs you may find.

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