Official Skype on Ubuntu 20.04 "No device found"

[JP Meijers]

Installing the official Skype from the Skype website on a freshly installed Ubuntu 20.04 can't access the microphone, speakers and camera.

[JP Meijers (jpm)]

A suggestion to do `sudo chmod 4755 /usr/share/skypeforlinux/chrome-sandbox` does not have any affecct. I have installed Chrome before installing Skype.

[Paul White (paulw2u)]

Thank you for taking the time to report this bug and trying to help make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner.

However, it seems that you are not using a software package provided by the official Ubuntu repositories. Because of this the Ubuntu project can not support or fix your particular bug.

Please report this bug to the provider of the software package. Thanks!

[Laura Dijkhuizen (laura-dijkhuizen)]

I ran into this problem with skype and ms teams preview (both deb installs) when I upgraded Ubuntu 19.10 to 20.04. I reproduced the screenshot attached earlier, both skype and ms teams won't allow to select a webcam, microphone or output speaker.

I fixed this issue on my system, by removing the pulseaudio config folder and rebooting like so

$ rm ~/.config/pulse
# sudo reboot

Hope that helps.

[Karl (karl875180)]

in my case, audio was working fine but no camera was detected by the skype snap installed via ubuntu.
Based on a hint I found elsewhere in the net, I did
sudo modprobe uvcvideo
a subsequent restart of the skype process was required and the camera was detected.
Even if not directly applicable to the original poster's situation, maybe some readers may find this helpful.

[JoanCF (jcodina)]

Something similar happens to me.
I have a new computer where I installed Ubuntu (with xfce) 20.04
Skye and Microsoft Teams, work perfectly after fresh install or for new users,
but not for my user for which I copied all the data and configuration from another computer with ubuntu 18.04.
I have tried to remove the .confg folder and then Skype and Teams detect the microphone,
I logout/in again and it works

But when I copy the the previous configuration of other programs it fails.
It took me a long time to get out, add some configuration files, in again and test what was the error
and... I found that starting the owncloud desktop client at startup was blocking sound...
Why? I could not get an answer to this....

 but If I put owncloud at startup , then they don't detect any device!!!

[brazzmonkey (brazzmonkey)]

After an upgrade to 20.04, Skype could not detect video and sound devices anymore on my computer. Other software such as cheese or VLC worked fine.
As suggested by karl875180, loading uvcvideo module is the way to go.
I guess this module was automatically loaded before 20.04.
Add this module to /etc/modules so that it's loaded at boot time.