Steam is shown on Gnome as being "unknown" without any icon, even though the steam launcher is simply downloading an update and the icon appears on previous versions of Ubuntu

Bug #1874950 reported by Seija K.
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
gnome-shell (Ubuntu)
Expired
Low
Unassigned

Bug Description

When I installed Steam, the launcher opened. However, instead of showing the icon, which the Gnome launchpad did, the side-bar showed no icon and only showed "Unknown" as the title, even though the window is titled "steam".

To reproduce, simply download Steam from the steam website, run dpkg -i on the deb, and run the launcher after downloading the prerequisites.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: gnome-shell 3.36.1-5ubuntu1
ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30
Uname: Linux 5.4.0-26-generic x86_64
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Fri Apr 24 21:36:35 2020
DisplayManager: gdm3
GsettingsChanges:
 b'org.gnome.desktop.input-sources' b'sources' b"[('xkb', 'us')]"
 b'org.gnome.desktop.interface' b'gtk-im-module' b"'gtk-im-context-simple'"
 b'org.gnome.desktop.interface' b'clock-format' b"'12h'"
 b'org.gnome.desktop.notifications' b'application-children' b"['gnome-control-center', 'update-manager', 'firefox', 'apport-gtk', 'transmission-gtk']"
 b'org.gnome.desktop.privacy' b'report-technical-problems' b'true'
InstallationDate: Installed on 2020-04-25 (0 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
RelatedPackageVersions: mutter-common 3.36.1-3ubuntu3
SourcePackage: gnome-shell
UpgradeStatus: No upgrade log present (probably fresh install)
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
CasperMD5CheckResult: skip
DisplayManager: gdm3
DistroRelease: Ubuntu 20.04
GsettingsChanges:

InstallationDate: Installed on 2020-04-25 (0 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
Package: gnome-shell 3.36.1-5ubuntu1
PackageArchitecture: amd64
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30
RelatedPackageVersions: mutter-common 3.36.1-3ubuntu3
Tags: focal
Uname: Linux 5.4.0-26-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

_MarkForUpload: True

Revision history for this message
Seija K. (rose128) wrote :
tags: added: apport-collected
description: updated
Revision history for this message
Seija K. (rose128) wrote : Dependencies.txt

apport information

Revision history for this message
Seija K. (rose128) wrote : ProcCpuinfoMinimal.txt

apport information

Revision history for this message
Seija K. (rose128) wrote : ShellJournal.txt

apport information

Revision history for this message
Sebastien Bacher (seb128) wrote :

Thank you for your bug report, do you get the issue using the package from the Ubuntu archive?

Changed in gnome-shell (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Maybe related to bug 1873411.

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for gnome-shell (Ubuntu) because there has been no activity for 60 days.]

Changed in gnome-shell (Ubuntu):
status: Incomplete → Expired
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