realtek.ko module not loading after uppdate to latest kernel

Bug #1873672 reported by lastpokemon
This bug report is a duplicate of:  Bug #1871182: [RTL810xE] No ethernet connection. Edit Remove
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Ubuntu
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Undecided
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Bug Description

Facts

- dmesg throws:

r8169 0000:01:00.0: realtek.ko not loaded, maybe it needs to be added to initramfs?

- as a result wired network as not working although the realtek is detected as you can see in the report

#lspci
01:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL810xE PCI Express Fast Ethernet controller (rev 07)

- Was working until update to linux-*******-5.4.0-24-generic:amd64 (5.4.0-24.28)

- lsmod will only show sound related info

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-modules-5.4.0-24-generic 5.4.0-24.28
ProcVersionSignature: Ubuntu 5.4.0-24.28-generic 5.4.30
Uname: Linux 5.4.0-24-generic x86_64
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: nash 1609 F.... pulseaudio
CRDA:
 global
 country EG: DFS-ETSI
  (2402 - 2482 @ 40), (N/A, 20), (N/A)
  (5170 - 5250 @ 40), (N/A, 20), (N/A)
  (5250 - 5330 @ 40), (N/A, 20), (0 ms), DFS
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Sun Apr 19 18:05:50 2020
Dependencies:

InstallationDate: Installed on 2020-04-05 (13 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Beta amd64 (20200402)
MachineType: Dell Inc. Inspiron 3493
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-24-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-5.4.0-24-generic N/A
 linux-backports-modules-5.4.0-24-generic N/A
 linux-firmware 1.187
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/16/2019
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.1.0
dmi.board.name: 088RVF
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.1.0:bd08/16/2019:svnDellInc.:pnInspiron3493:pvr:rvnDellInc.:rn088RVF:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: Inspiron
dmi.product.name: Inspiron 3493
dmi.product.sku: 0978
dmi.sys.vendor: Dell Inc.

Revision history for this message
lastpokemon (lastpokemon) wrote :
Revision history for this message
lastpokemon (lastpokemon) wrote :

Confirm that this affects the updated kernel since reverting back to older kernel 5.4.0-21-generic solved this issue. so the problem is with kernel 5.4.0-24-generic

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