Failed to stop snapd.service: Unit snapd.service not loaded.
dpkg: warning: subprocess old pre-removal script returned error exit status 5
dpkg: trying script from the new package instead ...
Failed to stop snapd.core-fixup.service: Unit snapd.core-fixup.service not loaded.
Failed to stop snapd.failure.service: Unit snapd.failure.service not loaded.
Failed to stop snapd.seeded.service: Unit snapd.seeded.service not loaded.
Failed to stop snapd.service: Unit snapd.service not loaded.
Failed to stop snapd.snap-repair.service: Unit snapd.snap-repair.service not loaded.
Failed to stop snapd.snap-repair.timer: Unit snapd.snap-repair.timer not loaded.
Failed to stop snapd.system-shutdown.service: Unit snapd.system-shutdown.service not loaded.
dpkg: error processing archive /var/cache/apt/archives/snapd_2.42.1_amd64.deb (--unpack):
subprocess new pre-removal script returned error exit status 5
Errors were encountered while processing:
/var/cache/apt/archives/snapd_2.42.1_amd64.deb
E: Sub-process /usr/bin/dpkg returned an error code (1)
ProblemType: Package
DistroRelease: Ubuntu 16.04
Package: snapd 2.38~14.04
ProcVersionSignature: Ubuntu 4.4.0-178.208-generic 4.4.217
Uname: Linux 4.4.0-178-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.23
AptOrdering:
snapd: Install
snapd: Configure
NULL: ConfigurePending
Architecture: amd64
Date: Sun Apr 19 10:58:59 2020
ErrorMessage: subprocess new pre-removal script returned error exit status 5
InstallationDate: Installed on 2016-09-17 (1309 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
RelatedPackageVersions:
dpkg 1.18.4ubuntu1.6
apt 1.2.32
SourcePackage: snapd
Title: package snapd 2.38~14.04 failed to install/upgrade: subprocess new pre-removal script returned error exit status 5
UpgradeStatus: Upgraded to xenial on 2020-04-19 (0 days ago)
Is this still an issue? 2.38 and 2.42 are very old releases. I'm going to set this to incomplete. Please leave a comment if you still experience the problem.