The computer powers off even before the critical or low battery percentage is reached and no low power indication is shown. It shutsdown abruptly.

Bug #1872947 reported by Ruvesh
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
upower (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

The computer powers off even before the critical or low battery percentage is reached and no low power indication is shown. It shuts down abruptly.

Tried to reinstall the package through apt to fix the problem, but no avail. This is most probably a bug in the indicator-power package.

Info about release:

OS Ubuntu Focal Fossa (development branch)
GNOME Version 3.36.1
OS Type 64 bit

indicator-power:

  Installed: 12.10.6+17.10.20170829.1-0ubuntu5
  Candidate: 12.10.6+17.10.20170829.1-0ubuntu5
  Version table:
 *** 12.10.6+17.10.20170829.1-0ubuntu5 500
        500 http://in.archive.ubuntu.com/ubuntu focal/universe amd64 Packages
        100 /var/lib/dpkg/status

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: indicator-power 12.10.6+17.10.20170829.1-0ubuntu5
ProcVersionSignature: Ubuntu 5.4.0-21.25-generic 5.4.27
Uname: Linux 5.4.0-21-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu26
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Wed Apr 15 15:29:24 2020
InstallationDate: Installed on 2020-04-12 (2 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Beta amd64 (20200402)
ProcEnviron:
 LANGUAGE=en_IN:en
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_IN
 SHELL=/bin/bash
SourcePackage: indicator-power
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Ruvesh (ruvesh2145) wrote :
Revision history for this message
Sebastien Bacher (seb128) wrote :

Thank you for your bug report. Could you add a 'journalctl' log from the session which had the issue?

Is your battery working correctly or does it see drops between levels?

Is it possible to reproduce the issue? If so it would be useful to get a low of levels as reported by upower
$ while :; do upower -d | grep perc >> log; sleep 30; done
Then add 'log' after hitting the issue

affects: indicator-power (Ubuntu) → upower (Ubuntu)
Changed in upower (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for upower (Ubuntu) because there has been no activity for 60 days.]

Changed in upower (Ubuntu):
status: Incomplete → Expired
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