Evince crashes when trying to open djvu

[Yaron Artzi]

I tried to open a djvu file with evince. Instead of opening, the evince window shows for less than a second, and then it crashes.

The djvu file is fine and opens well with evince 3.18.2 on ubuntu 16.04.
When I try to open the file through the terminal (with 'evince <filename.djvu>') I get the output:
"Segmentation fault (core dumped)".

Additional info:

'lsb_release -rd':
Description: Ubuntu 18.04.4 LTS
Release: 18.04

'apt-cache policy evince':
evince:
  Installed: 3.28.4-0ubuntu1.2
  Candidate: 3.28.4-0ubuntu1.2
  Version table:
 *** 3.28.4-0ubuntu1.2 500
        500 http://il.archive.ubuntu.com/ubuntu bionic-updates/main amd64 Packages
        500 http://security.ubuntu.com/ubuntu bionic-security/main amd64 Packages
        100 /var/lib/dpkg/status
     3.28.2-1 500
        500 http://il.archive.ubuntu.com/ubuntu bionic/main amd64 Packages

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: evince 3.28.4-0ubuntu1.2
ProcVersionSignature: Ubuntu 5.3.0-46.38~18.04.1-generic 5.3.18
Uname: Linux 5.3.0-46-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.14
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Tue Apr 14 16:55:19 2020
InstallationDate: Installed on 2020-02-24 (49 days ago)
InstallationMedia: Ubuntu 18.04.4 LTS "Bionic Beaver" - Release amd64 (20200203.1)
ProcEnviron:
 LANGUAGE=en_IL:en
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_IL
 SHELL=/bin/bash
SourcePackage: evince
UpgradeStatus: No upgrade log present (probably fresh install)

[Yaron Artzi (yaron160)]

Update: it may be that this is not directly related to evince, as after installing 'djview', and trying to open a djvu file with it, I get the same "Segmentation fault (core dumped)" error.

[Yaron Artzi (yaron160)]

Update #2: I don't know if this will be helpful information, but I managed to open DJVU files with djview4 after setting the environment variable: LIBDJVU_DISABLE_MMX=1 in /etc/environment.
This is apparently due to an issue in the package DjVuLibre. From what I checked, this doesn't help with the issue in evince.

[Sebastien Bacher (seb128)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. It sounds like some part of the system has crashed. To help us find the cause of the crash please follow these steps:

1. Look in /var/crash for crash files and if found run:
    ubuntu-bug YOURFILE.crash
Then tell us the ID of the newly-created bug.

2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine. Do you find any links to recent problems on that page? If so then please send the links to us.

3. If step 2 also failed then apply the workaround from bug 994921, reboot, reproduce the crash, and retry step 1.

Please take care to avoid attaching .crash files to bugs as we are unable to process them as file attachments. It would also be a security risk for yourself.

[Yaron Artzi (yaron160)]

Here's the new bug:
https://bugs.launchpad.net/ubuntu/+source/evince/+bug/1872835