Cannot resume from suspend

[fcole90]

I often keep my laptop for some hours without using it, with the charging cable plugged. Sometimes when I want to use it again, the screen stays off, and cannot say if it's still suspended or just the screen doesn't turn on. One thing that I find suspicious is that checking the logs I have some only until some time after I last used it (few hours later) and then none util the next boot. To reboot the laptop I kept the power button down for about 10 seconds to turn it on, and then I could turn it on again.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.4.0-21-generic 5.4.0-21.25
ProcVersionSignature: Ubuntu 5.4.0-21.25-generic 5.4.27
Uname: Linux 5.4.0-21-generic x86_64
ApportVersion: 2.20.11-0ubuntu25
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: fabio 2019 F.... pulseaudio
CurrentDesktop: GNOME
Date: Mon Apr 13 00:33:26 2020
InstallationDate: Installed on 2020-04-03 (8 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Beta amd64 (20200401)
MachineType: Dell Inc. XPS 15 7590
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-21-generic root=UUID=4f215b94-50a2-44af-b8c6-faf7cea8214a ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-5.4.0-21-generic N/A
 linux-backports-modules-5.4.0-21-generic N/A
 linux-firmware 1.187
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/25/2019
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.5.0
dmi.board.name: 0VYV0G
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.5.0:bd12/25/2019:svnDellInc.:pnXPS157590:pvr:rvnDellInc.:rn0VYV0G:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: XPS
dmi.product.name: XPS 15 7590
dmi.product.sku: 0905
dmi.sys.vendor: Dell Inc.

[fcole90 (fcole90)]

These are some logs labelled as important before the laptop stopped logging:

apr 12 18:23:50 kernel: iwlwifi 0000:3b:00.0: failed to update MAC 84:c5:a6:94:9c:92
apr 12 14:54:52 kernel: [drm:intel_pipe_update_end [i915]] *ERROR* Atomic update failure on pipe A (start=762435 end=762436) time 1022 us, min 1073, max 1079, scanline start 1064, end 1130
apr 12 14:54:52 kernel: [drm:intel_pipe_update_end [i915]] *ERROR* Atomic update failure on pipe A (start=762435 end=762436) time 1022 us, min 1073, max 1079, scanline start 1064, end 1130
apr 12 14:54:50 kernel: [drm:intel_pipe_update_end [i915]] *ERROR* Atomic update failure on pipe A (start=762294 end=762295) time 916 us, min 1073, max 1079, scanline start 1049, end 1108
apr 12 14:54:49 kernel: iwlwifi 0000:3b:00.0: PHY ctxt cmd error. ret=-5
apr 12 13:29:56 kernel: [drm:intel_pipe_update_end [i915]] *ERROR* Atomic update failure on pipe A (start=456662 end=456663) time 1229 us, min 1073, max 1079, scanline start 1049, end 1122
apr 12 13:29:55 kernel: iwlwifi 0000:3b:00.0: PHY ctxt cmd error. ret=-5
apr 12 13:29:47 kernel: [drm:intel_pipe_update_end [i915]] *ERROR* Atomic update failure on pipe A (start=456096 end=456097) time 1395 us, min 1073, max 1079, scanline start 1046, end 1139

[Ubuntu Kernel Bot (ubuntu-kernel-bot)]

This change was made by a bot.

[Giraffe (dodger-forum)]

I'm using a Dell Precision 7510 and am experiencing the same behavior.

That is to say screen stays black and machine is unresponsive when resuming from suspend, note that this does not happen every time when resuming from suspend.